[Hiring] Senior DevOps and Systems Engineer @Snappy Shopper

Role Description

As a Senior Linux Systems & DevOps Engineer, you'll take a hands-on responsibility for running, troubleshooting and improving the infrastructure our platform depends on. This isn't a role focused solely on cloud provisioning and deployment pipelines. You'll work across Linux systems, web and application infrastructure, databases, networking, AWS and automation, and you'll be expected to investigate problems through the full technology stack when something isn't behaving as expected.

Day-to-day, you will:

• Manage, monitor and improve our production AWS and Linux infrastructure.
• Run and maintain the services our platform depends on, including nginx, Apache, Redis, OpenSearch/Elasticsearch and relational databases.
• Maintain and improve our infrastructure as code, configuration management and CI/CD environment using Terraform, Ansible and Bitbucket Pipelines.
• Manage our CDN and WAF layer across Akamai and Cloudflare.
• Monitor platform health and performance, responding to alerts and identifying opportunities to improve resilience.
• Take ownership of production incidents, troubleshooting across systems, networking, databases and infrastructure to identify root cause and restore service.
• Automate repetitive operational work using Python and Bash.
• Participate in our shared 24/7 on-call rota once fully onboarded.

Qualifications

• Genuine systems administration depth alongside modern DevOps capability.
• Solid experience in DevOps, Systems Administration or a similar infrastructure role.
• Strong hands-on Linux experience in business-critical production environments.
• Confident troubleshooting beyond the cloud or deployment layer.
• Strong AWS and infrastructure-as-code experience.
• Automation-first mindset and ability to take ownership when production issues arise.
• Comfortable working independently and making sound decisions under pressure.
• Experience across wider technology stack including nginx, Apache, Redis, MariaDB/RDS/Postgres, OpenSearch/Elasticsearch, Terraform and CDN/WAF technologies.
• Comfortable participating in a 24/7 on-call rota.
• Experience with Bitbucket Pipelines, Ansible and monitoring tools such as Zabbix, CloudWatch, Pingdom or New Relic would be useful.
• Working knowledge of PHP or Node.js and experience within PCI DSS or ISO 27001 environments.

Benefits

• Competitive salary.
• Flexible remote working.
• Ongoing opportunities for learning, development and career growth.

Company Description

Snappy Shopper is the UK’s fastest‑growing quick commerce (Q‑commerce) platform powering rapid grocery delivery from local convenience stores. We enable independent retailers and major partners, including SPAR, Nisa, Premier, Co‑op and others, to digitally transform their business by offering same‑day and rapid delivery of food, drink and everyday essentials within as little as 30‑60 minutes. Customers on our platform typically spend significantly more online than in‑store, helping retailers grow revenue and deepen community engagement.

We’re more than a delivery app, we’re a technology partner for local high streets, providing tools for digital sales, marketing solutions, and integrations that help retailers compete with larger online players.

At Snappy Shopper, we’re committed to innovation, retail empowerment and community impact, helping stores thrive digitally, offering exceptional local convenience to customers, and shaping the future of on‑demand retail in the UK.

We are a UK company with colleagues across the country and offices in Dundee and Edinburgh. This is a UK-based remote role, with occasional opportunities to connect with colleagues in person.