[Hiring] SAP BASIS SERVER MANAGEMENT ADMIN @NTT DATA México S. de R.L. DE C.V.

Role Description

Join our multinational team as a seasoned Linux & Cloud Admin responsible for providing L3/L4 expert support for Linux (SUSE and Redhat) and Windows OS, hosted in hyperscaler platforms (Azure, GCP, AWS, IBM Cloud) and SAP/Customer On-prem DC.

We are seeking a highly skilled SAP Server Management Expert to execute complex SAP Infrastructure upgrades and resizes. The ideal candidate will have deep technical expertise in Linux Administration and Azure hyperscalers, a strong understanding of Hyperscalers concept, and hands-on experience with server upgrades, resizes, and storage restructuring.

Key Responsibilities

• 8+ years of Server Management / Linux Administration Experience
• Plan and execute server upgrades to the various latest versions
• Experience in handling the Azure Hyperscalers platform with knowledge in networking rules
• Plan and perform server resizing
• Understanding of different storage types in the hyperscalers and resizing the same
• Setup and configure SFTP, Samba, and Squdy proxy
• Troubleshoot and resolve technical issues during and post-upgrades
• Maintain comprehensive documentation of upgrade/conversion procedures and lessons learned
• Stay current with SAP’s roadmap, release strategy, and best practices for upgrades and conversions
• Proficiency in networking encompassing TCP/IP, IP routing, NAT, and firewalls
• Demonstrated expertise in managing network services such as DNS, LDAP, and HTTP proxies
• Hands-on experience in administering hyperscaler environments which includes managing compute and storage
• Ensure 24/7 availability of SAP systems within the SAP ECS environment, responding promptly to alerts and incidents in the Linux OS and infrastructure layers across Hyperscalers and SAP Data Centers
• Act as the L3/L4 escalation contact for critical production issues, strictly adhering to change management protocols during service request execution
• Optimize standard operating procedures by leveraging automation techniques and implementing automation solutions to enhance platform operations, efficiency, and reliability
• Lead continuous improvement initiatives to enhance cloud services for SAP Applications, emphasizing scalability, security, and performance
• Collaborate with a diverse, multinational team to deliver world-class cloud services tailored to SAP Applications for global enterprise customers
• Contribute to designing and implementing strategies to optimize the customer experience and ensure compliance with service level agreements (SLAs)

Company Description

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation.

• One of the world's leading AI and digital infrastructure providers
• Unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services
• Consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future
• Global Top Employer with experts in more than 50 countries
• Access to a robust ecosystem of innovation centers as well as established and start-up partners
• Part of NTT Group, which invests over $3 billion each year in R&D