[Hiring] Proactive Technical Alignment Engineer @GXA

Role Description

The Proactive Technical Alignment Engineer (TAE) is the disciplined guardian of GXA’s technical standards. They ensure client environments remain aligned, secure, and predictable—building the foundation that allows vCTOs to focus on strategy, relationships, and growth.

This role thrives on structure, detail, and accuracy. TAEs are independent problem-solvers, data-driven in their work, and relentless in their pursuit of documentation excellence. They are not client-facing strategists; instead, they are the behind-the-scenes technical stewards who make vCTO conversations possible.

To be successful, a TAE must bring very strong, senior-level Systems Engineer (Sr. SE) technical skills—able to operate at an L3 level across:

• Windows Server
• Active Directory/Entra ID
• Office 365
• Azure
• Virtualization
• Networking
• Intune
• Endpoint compliance
• Conditional access

The ideal TAE is not a generalist firefighter—they are a specialized engineer with discipline and precision. They excel in environments where documentation, process, and accuracy are paramount. They thrive in the background, supplying the intelligence that allows vCTOs to shine in front of clients. They are guardians of standards, custodians of documentation, and analysts of technical data. Their work reduces noise, strengthens security, and ensures GXA delivers consistent, proactive service across every client.

Qualifications

• 7+ years of IT systems/network engineering at an L4 level
• Advanced expertise with:
  • Windows Server, Active Directory/Entra ID, Office 365, Azure
  • Virtualization and Storage (VMware/Hyper-V)
  • Networking (LAN/WAN, VLANs, firewalls, VPNs)
  • Intune, endpoint compliance, and conditional access policies
• Strong troubleshooting, diagnostic, and problem isolation skills
• Proven ability to work independently with minimal supervision
• Excellent written and verbal communication skills
• Methodical, detail-oriented, and disciplined approach

Requirements

• Familiarity with RMM tools (Kaseya, N-able) and IT Glue/Autotask
• Contributions to technical standards and alignment libraries
• Bachelor’s degree in IT, Networking, or equivalent experience (7+ years)
• Certifications (growth path):
  • CompTIA Security+ or Network+
  • Microsoft Azure/M365 Fundamentals
  • Cisco CCNA
  • Fortinet NSE 3/4
  • VMware VCP/VCTA
  • ITIL Foundation
• Willingness to continuously learn and adapt to evolving standards

Benefits

• Competitive compensation package
• Exceptional satisfaction rate
• Awesome company culture

Company Description

GXA is a fast growing, exciting Managed Service Provider and IT Company serving clients in the DFW Metroplex. We have a high client retention and exceptional satisfaction rate because we provide a very unique approach to IT service delivery. Our reputation of being a trusted business technology partner is one we’ve worked hard to maintain and keeping our clients at the forefront of their industries is something we take very seriously.

Our Mission: We really have just one mission at GXA and that is to serve. Using our technology industry knowledge and capabilities, we help our clients build a stronger business and we get on opportunity to build stronger communities. We make sure that their businesses perform at the highest level possible.

Using the profits from the success of working with our clients, we serve by giving back to help build a better world. We are driven by a higher purpose. Philanthropy is at the heart of our business and the passion to make the world a better place. Our company is involved in several humanitarian missions and outreaches.

We achieve this by working as a team, have a lot of fun doing it and growing.