[Hiring] Principal DevOps Engineer @Turnitin, LLC

Role Description

We are seeking a Principal DevOps Engineer to serve as a technical leader within our DevOps organization. This role partners closely with other senior technical leaders to translate strategic platform direction into reliable, scalable, and developer-friendly infrastructure capabilities. The Principal will lead the technical execution of platform initiatives, elevate engineering standards, and drive measurable improvements in reliability, cost efficiency, and delivery velocity. This is a hands-on leadership role. You will design and implement platform capabilities across our serverless and Kubernetes environments, guide senior engineers, and influence engineering practices across teams.

Key Responsibilities and Outputs:

• Technical Leadership & Execution
  • Partner with Architects to implement and operationalize platform strategy.
  • Lead the technical design and delivery of platform capabilities across:
    • Serverless-first AWS workloads
    • Kubernetes (EKS) environments
  • Break down large architectural initiatives into executable milestones.
  • Guide platform implementation patterns and reusable modules.
• Reliability & Operational Improvement
  • Drive systemic improvements that reduce incident frequency and severity.
  • Strengthen observability standards (logging, metrics, tracing).
  • Support adoption of Product focused SRE frameworks across teams.
  • Improve deployment safety, change management, and incident response practices.
• Platform Evolution
  • Improve CI/CD automation and deployment workflows.
  • Contribute to Kubernetes cluster design evolution and networking patterns.
  • Improve logging pipelines, cost visibility, tagging standards, and platform guardrails.
  • Support platform modernization efforts with a focus on simplification and predictability.
• Engineering Enablement
  • Improve developer experience across platform offerings.
  • Establish clear golden paths for deployment and monitoring.
  • Contribute to DORA metric visibility and engineering performance improvements.
  • Support responsible AI tooling adoption in our workflows.
• Influence & Mentorship
  • Mentor senior engineers and elevate platform engineering standards.
  • Lead technical discussions and design reviews.
  • Make tradeoffs visible and articulate technical risk clearly.
  • Reinforce disciplined intake and prioritization practices to protect strategic capacity.

Qualifications

• 8–12+ years in infrastructure, SRE, or platform engineering.
• Experience operating serverless and Kubernetes environments at scale.
• Proven track record improving reliability and reducing operational toil.
• Experience collaborating closely with multiple engineering teams.

Requirements

• Strong AWS expertise (Lambda, API Gateway, Step Functions, DynamoDB, S3, IAM, VPC).
• Strong Kubernetes/EKS experience including networking and observability.
• Advanced Infrastructure as Code (Terraform preferred).
• Strong CI/CD pipeline design experience.
• Experience with observability tooling (OpenTelemetry, OpenSearch, Prometheus/Grafana, CloudWatch).
• Strong understanding of distributed systems and reliability engineering.

Benefits

• Remote First Culture
• Health Care Coverage
• Education Reimbursement
• Competitive Paid Time Off
• Self-Care Days
• National Holidays
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time Off
• Charitable Contribution Match
• Monthly Wellness or Home Office Reimbursement
• Access to Employee Assistance Program (mental health platform)
• Parental Leave
• Retirement Plan with match/contribution