[Hiring] Operational Engineer @CSG

Role Description

We are seeking a Operational Engineer focused on cross-product integration across Ascendon, Xponent, and Quote & Order. The role involves enabling integration for SSO, UX, and AI-driven functionality across web portals, APIs, and automated processes. This position requires a hands-on engineer with strong experience in building and operating scalable cloud-native systems end-to-end.

• Design and implement cross-product integration solutions across SSO, UX, APIs, and automated workflows.
• Build, test, deploy, and operate services end-to-end across the platform.
• Develop and maintain cloud infrastructure and automation on AWS.
• Work with containerized applications and Kubernetes-based orchestration.
• Develop features and automation using Python and C#.
• Ensure operational excellence by delivering highly available and scalable systems with monitoring, alerting, and incident response.
• Manage Work Order processes for onboarding internal applications and external customer identity providers.
• Own the full lifecycle of services including development, deployment, and production operations.
• Collaborate with engineering teams to improve reliability, scalability, and integration across systems.
• Leverage AI code assistants (e.g., Cursor, GitHub Copilot, Codex, Claude Code, Windsurf) to enhance development efficiency.

Qualifications

• 4–5 years of experience in DevOps, platform engineering, or related roles.
• Strong experience with AWS cloud environments.
• Proficiency in Python and C#.
• Hands-on experience with Terraform for Infrastructure as Code.
• Experience with containers and Kubernetes.
• Strong understanding of APIs, web portals, and distributed systems.
• Experience with monitoring, alerting, and incident management in production environments.
• Ability to manage end-to-end delivery (build, test, deploy, operate).
• Strong problem-solving and troubleshooting skills.
• Good communication and collaboration skills.
• Ability to read, write, speak and understand the English language in a business environment.

Benefits

• Work from Home, in-office, or hybrid.
• Employee Belonging Groups.
• Healthcare: Dental, Medical, and Vision.
• Paid Vacation, Volunteer, and Holiday Time Off.
• And so much more!