NOC Engineer / Systems Admin @Datafin IT Recruitment
DevOps / Sysadmin
Salary negotiable
Remote Location
Job Type full-time
Posted 1wk ago

[Hiring] NOC Engineer / Systems Admin @Datafin IT Recruitment

1wk ago - Datafin IT Recruitment is hiring a remote NOC Engineer / Systems Admin. πŸ’Έ Salary: negotiable πŸ“Location: EST (UTC-5)

Role Description

MONITOR, maintain, and support the network, compute infrastructure, and critical systems as the next NOC Engineer / Systems Admin (Remote 2pm – 10 pm) wanted by a provider of cutting-edge Digital Solutions. The role ensures high availability, optimal performance, and rapid resolution of incidents to minimise business disruption.

  • Monitor network devices, servers, applications, and compute infrastructure using tools such as Site24x7, Zabbix, and SolarWinds.
  • Respond to alerts, troubleshoot issues, and escalate as per SLA and escalation procedures.
  • Document all incidents, service requests, and troubleshooting steps in Jira Service Desk.
  • Perform routine maintenance checks to ensure system health, security compliance, and performance.
  • Conduct root cause analysis and implement corrective and preventative actions.
  • Manage operating system and third-party application patching across data centers and client devices.
  • Ensure backup jobs run successfully and adhere to company policies.
  • Install, configure, and maintain network and system components including routers, switches, firewalls, and related software.
  • Manage ticket queues with timely updates and resolutions.
  • Collaborate with Tier 2, Tier 3, and external teams to resolve complex issues.
  • Support Change Management activities such as maintenance, upgrades, and improvements.
  • Monitor for vulnerabilities, suspicious activity, and overall network health.
  • Provide phone, email, and ticket-based support to employees within SLA targets.
  • Participate in an on-call rotation for after-hours incident response.

Qualifications

  • Degree or Diploma in Information Technology, Computer Science, or a related field.
  • 5-7 Years’ experience in a NOC, IT operations, or network support role.
  • Experience with Jira Service Desk or similar tools.
  • Strong understanding of networking protocols, including TCP/IP, DNS, DHCP.
  • Knowledge of IP subnetting and addressing.
  • Experience with monitoring tools such as Zabbix, SolarWinds, Nagios, PRTG, and Site24x7.
  • Experience with Active Directory administration.
  • Understanding of firewalls, VPNs, and routing fundamentals.
  • Knowledge of Windows Server (2016, 2019, 2022).
  • Linux experience.
  • Microsoft 365 and Intune administration experience.
  • Azure administration skills.
  • Virtualisation experience with VMware and/or Hyper-V.
  • Experience with backup solutions such as Veeam or Commvault.
  • Shift work may be required.
  • Participation in an on-call rotation for after-hours support.
  • Willing to work EST time zone.

Requirements

  • Strong troubleshooting and analytical skills.
  • Ability to work under pressure and manage critical incidents.
  • Strong communication, documentation, and time management skills.
  • Customer service focused mindset.

Benefits

  • Negotiable package & remuneration.
Before You Apply
️
remote Be aware of the location restriction for this remote position: EST (UTC-5)
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
NOC Engineer / Systems Admin @Datafin IT Recruitment
DevOps / Sysadmin
Salary negotiable
Remote Location
Job Type full-time
Posted 1wk ago
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remote Be aware of the location restriction for this remote position: EST (UTC-5)
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
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