[Hiring] Network Operations and Observability Architect @Miratech

Role Description

We are looking for a Network Operations and Observability Architect to lead the target-state monitoring strategy for a large-scale consolidation program at a US-based Tier-2 Telco. The role is responsible for defining the "Greenfield" observability architecture, including technical configuration templates for the unified target-state platform, and ensuring that newly migrated sites are immediately visible to the NOC without triggering alert storms. This position is ideal for professionals who excel at designing clean, noise-free monitoring environments and minimizing false positives.

• Define and document the "Greenfield" target-state observability architecture, including technical configuration templates, dashboard structures, and telemetry polling logic for the unified monitoring platform selected by the client.
• Architect alert thresholds, suppression rules, and dependency mapping to minimize false positives and prevent alert fatigue within the NOC.
• Design provisioning templates and API integrations to ensure that all sites exiting the migration factory are automatically onboarded into the target monitoring platform without manual intervention.
• Collaborate with the ITSM/ITIL Architect during the design phase to establish automated alert-to-ticket routing logic, and partner with the Service Delivery Manager during rollout to ensure NOC runbooks align with the new telemetry model.
• Contribute to architecture governance, including participation in architecture reviews, design approvals, and development of enterprise architecture standards, principles, and reference models.
• Collaborate with cross-domain architects (security, application, platform) on integrated design decisions.

Qualifications

• 10+ years of experience in Network Operations, Observability Architecture, or NMS Engineering within large-scale enterprise or service provider environments.
• Hands-on experience in delivering scalable monitoring templates and frameworks.
• Strong expertise in modern unified observability platforms such as LogicMonitor, Datadog, SolarWinds, or Splunk, including network telemetry mapping.
• Advanced knowledge of alert correlation, SNMPv3, NetFlow, and API-based data extraction.
• Proven ability to design effective alert suppression logic that protects Tier 1 NOC teams from redundant or cascading alerts during complex network events.

Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.