[Hiring] Microsoft Administrator II @NetImpact Strategies

Role Description

NetImpact Strategies is seeking an experienced Microsoft Administrator II to manage and maintain the agency’s Microsoft-based IT infrastructure. You will oversee deployment, configuration, and support of Windows Server, Windows 11, Entra ID/Active Directory, Exchange Online, Office 365, SharePoint, Teams, Intune, and Azure. This role ensures secure, stable, and efficient operation through updates, disaster recovery, monitoring, and integration.

• Manage and maintain Microsoft-based IT infrastructure, including Windows Server, Windows 11, Entra ID, Active Directory, Intune, Exchange, and Office 365.
• Oversee the deployment, configuration, and migration of Microsoft technologies, ensuring seamless integration and minimal disruption.
• Perform regular updates, backups, and troubleshooting to maintain system stability, security, and performance.
• Administer and manage user roles, permissions, and access controls to ensure a secure IT environment.
• Collaborate with cross-functional IT teams and stakeholders to support OCIO initiatives and agency projects.
• Provide technical expertise to ensure Microsoft servers, endpoints, and services are effectively integrated into the agency’s IT strategy.
• Monitor system performance, proactively address issues, and maintain operational efficiency.
• Implement and enforce security policies and compliance standards aligned with customer baselines, directives, and regulatory requirements.
• Develop and maintain system configuration and procedural documentation for IT operations.
• Deliver technical support and guidance to end users and IT staff on Microsoft services and systems.
• Participate in disaster recovery planning, testing, and incident response to ensure business continuity.
• Manage software deployment and updates using SCCM, Intune, and related tools.
• Implement and maintain system monitoring solutions for proactive and reactive support.
• Support on-call schedules, patching cycles, and rotations to maintain continuous system availability.
• Configure and manage Microsoft 365 Conditional Access Policies to strengthen security posture.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field—or equivalent experience
• 7+ years of experience in end-user systems support, automated server builds, cloud-based, and data center deployments
• Demonstrated engineering, migration, troubleshooting, and support experience with Entra ID, Active Directory, Exchange Online, Office 365, SharePoint, Teams, and Azure
• Strong technical acumen in backup/recovery, system monitoring, and performance management
• Excellent problem-solving, communication, and collaboration skills

Requirements

• Microsoft certifications (e.g., MCSA, MS Certified Solutions Associate, Microsoft 365 Certified: Administrator Expert)
• Experience with SCCM, Intune, Azure Conditional Access, and enterprise monitoring tools
• Familiarity with disaster recovery processes and compliance frameworks
• Public sector or federal agency IT experience

Benefits

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications!
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021, 2022, 2023, & 2024!
• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!