[Hiring] Manager, Site Reliability Engineering - Government Cloud @Ping Identity

Role Description

We are seeking an experienced and passionate Cloud SRE Manager to lead our dedicated team responsible for our Government Cloud environments. You will be instrumental in ensuring our cloud services meet the stringent reliability, security, and compliance requirements of our public sector customers. Reporting to the Director of Cloud Operations, you will guide a team of Site Reliability Engineers, drive automation, and own the operational health necessary to maintain our FedRamp-authorized services and Authorization to Operate (ATO). Your leadership will be critical in scaling our government cloud offerings while maintaining the highest standards of performance and operational rigor within strict government confines.

• Lead, mentor, and grow a high-performing team of Site Reliability Engineers, partnering with the People team to recruit and retain top-tier talent.
• Oversee the availability, latency, performance, and capacity of services within our FedRamp and DoD compliant environments.
• Manage a global on-call rotation using a follow-the-sun model, lead the incident response process, and conduct blameless post-mortems to prevent recurrence while satisfying all regulatory reporting requirements.
• Drive the automation of infrastructure, build/release processes, and operations to reduce manual overhead and improve reliability and compliance.
• Establish and maintain the Continuous Monitoring (ConMon) program for the environment, ensuring the timely collection and reporting of evidence (e.g., vulnerability scans, audit logs).
• Work with Product and Engineering teams to scope, plan, and execute on the SRE roadmap.
• Collaborate intimately with Security and Compliance teams to ensure our services meet and exceed government compliance and security standards, including active participation in the annual audit cycle.

Qualifications

• 5+ years of experience in an SRE, DevOps, or Cloud Engineering role, with at least 2 years in a management position, preferably in the Identity and Access Management (IAM) domain.
• Hands-on, demonstrable experience participating in a regulated audit cycle (e.g., FedRAMP, DoD CC SRG, or similar highly-regulated framework).
• Intimate knowledge of security and compliance controls, preferably from the NIST SP 800-53 framework, and how to implement them operationally.
• Expertise with at least one major cloud provider (AWS, Azure, or GCP).
• Proven experience with Infrastructure as Code (e.g., Terraform), CI/CD pipelines (e.g., Jenkins, GitLab), and version control (Git).
• Proficiency in a scripting or programming language such as Python, Go, Java, or Bash.
• A Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.

Requirements

• You have experience with containerization and orchestration technologies like Kubernetes and Docker.
• You have experience implementing compliance-as-code or audit-as-code solutions to automate evidence generation.
• You have experience with incident management and monitoring tools like PagerDuty, Splunk, Prometheus, or Datadog.
• You hold professional certifications related to cloud platforms (e.g., AWS Certified DevOps Engineer) or security.
• You possess a deep understanding of security best practices for cloud-native applications and infrastructure.
• You have direct experience working with a government agency or public sector clients.
• You have prior experience thriving in a fast-paced, high-growth company environment.

Benefits

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)