[Hiring] Manager, Site Reliability Engineer @Tempo

Role Description

As the Engineering Manager of Site Reliability Engineering (SRE), you will lead and grow the team responsible for building and maintaining the foundational infrastructure that supports our entire engineering department. Your primary mission will be to ensure the stability, high availability, cost efficiency, and extensibility of our core platform and tooling. You will provide technical direction, strategic oversight, and people management to a high-performing SRE team, scaling our infrastructure as we continue to grow and deepen our embrace of DevOps culture.

• Lead, mentor, and grow a team of Site Reliability Engineers, focusing on career development, performance management, and hiring.
• Define the team's roadmap and strategy for platform reliability, scaling, and operational efficiency.
• Provide technical oversight and direction for the design and implementation of key infrastructure projects, including CI/CD pipelines and automation for build, release, and deployment processes.
• Partner closely with engineering teams and product managers to ensure the reliability and performance requirements of new products and features are met.
• Oversee the maintenance and continuous improvement of the AWS-based platform to ensure it scales effectively.
• Drive the adoption of AI tooling to enhance SRE productivity and introduce intelligent automation of SRE processes.
• Champion SRE best practices, including error budget management, effective on-call rotations, incident response, and post-mortem processes.

Qualifications

• 6+ years of progressive experience in a SaaS environment, with 2+ years of experience managing or leading high-performing SRE or Infrastructure teams.
• Proven experience in defining strategy and overseeing the deployment of complex software solutions in a fast-paced, cloud environment.
• Working knowledge of AWS or other cloud service providers.
• Solid understanding of SRE and DevOps principles, software design patterns, and infrastructure operations.
• Passionate about containerization and orchestration technologies like Kubernetes.
• Familiarity with monitoring, alerting, and observability tools, including RUM (Real User Metrics), tracing, and other vital metrics.
• Demonstrated ability to lead cross-functional projects, manage ambiguity, and drive technical decision-making.
• Exceptional communication, collaboration, and analytical skills, with a passion for solving tough technical and organizational problems.

Benefits

• Remote First work environment
• Unlimited vacation in most of our locations!!
• Great benefits including health, dental, vision and savings plan.
• Perks such as training reimbursement, WFH reimbursement, and more.
• Diverse and dynamic teams with challenging and exciting work.
• An opportunity to have a real impact on our business.
• A great range of social activities (both in person and virtual).
• Optional in person meet-ups and the ability to travel to our international offices
• Employee referral program
• And so much more!