[Hiring] Lead Network Engineer @athenahealth, Inc.

Role Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Lead Network Engineer to join our Corporate Network Engineering team within the Cloud Infrastructure Engineering organization. The Corporate Network Engineering team is responsible for designing, implementing, and optimizing network and security solutions that enable seamless connectivity and productivity for our internal employees across all branch office locations.

This role focuses on ensuring reliable, secure, and scalable network infrastructure while balancing long-term projects against day-to-day tasks.

Job Responsibilities:

• Install, configure, test, upgrade, and maintain network/security equipment and software in a multi-vendor environment (Juniper, HPE/Aruba, Palo Alto, Dell Enterprise SONiC, etc...)
• Troubleshooting network systems including local area networks (LAN), wide area networks (WAN), and both cloud/hybrid-cloud environments.
• Coordinating with vendors when needed.
• Balance a mix of operational and project work in a fast-paced environment.
• Be proactive in the monitoring of all network devices, services, and servers using a combination of tools to ensure high availability and SLAs.
• Research and recommend innovative (and where possible automated) approaches for system administration tasks.
• Identify approaches that leverage our resources and provide economies of scale.
• Draft, update, and follow detailed knowledge articles relating to established processes and procedures.
• Participate in a rotating 24/7 production on call schedule.

Qualifications

• Bachelor's degree or equivalent experience required.
• 5-10+ years of hands-on network engineering experience.
• Expertise in wireless networking (802.11a/b/g/n/ac/ax), wireless troubleshooting, RF fundamentals, wireless security (WPA2, WPA3), and tools/platforms (e.g., Aruba Central).
• Experience managing Palo Alto Networks next-generation firewalls via Panorama.
• Deep understanding of all Palo Alto software features (e.g., TLS Inspection, User-ID, Threat Prevention, GlobalProtect, etc.) and best practices for configuration, policy management, and troubleshooting.
• Hands-on experience with Juniper Networks platforms (ACX, MX, EX, and SRX devices), JUNOS CLI, and JUNOS software.
• Experience designing, implementing, and supporting Velocloud SDWAN fabrics in branch offices and data center environments.
• Experience managing NAC solutions for wired and wireless authentication (e.g., Aruba Clearpass or Cisco ISE).
• Knowledge of network security protocols and standards (e.g., RADIUS, PKI, 802.1X, IPSEC).
• Proven ability related to multi-tasking, effective time management, and project management.
• Willingness to learn and continuously upskill to adapt and contribute to modernized networking technologies.
• Self-starter, team player, personable, enthusiastic, hardworking, and someone who enjoys interfacing with customers and stakeholders on a day-to-day basis.

Requirements

• Bonus: operating knowledge of Linux, ThousandEyes, EVPN/VXLAN, SONiC network operating system, InfoSim Stablenet, Python, Nornir, BitBucket, Ansible, Prometheus, Grafana.

Benefits

• Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces.
• Encouragement of a better work-life balance with flexibility.
• Sponsorship of events throughout the year, including book clubs, external speakers, and hackathons.
• A company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.