[Hiring] Lead Cloud Engineer @CAQH

Role Description

The Lead Cloud Engineer is a critical member of the CAQH Technology team. In this role, you will work with both vendor and internal teams to oversee the smooth operation of a cloud-based application with more than a million users. The Lead Cloud Engineer frequently interacts with Infrastructure, Application, and Security Operations teams to ensure the system is always healthy and secure. The Lead Cloud Engineer supports and works with the Application Operations, Architecture and Infrastructure teams to design and implement the optimal future state of the application with a focus on infrastructure.

The Lead Cloud Engineer is a full-time, remote, exempt position and reports to the Director, Enterprise Architecture & Infrastructure.

Specific Responsibilities

• Work with technical vendor teams to ensure cloud-based applications run securely and efficiently.
• Assist with triage and remediation of production incidents, engaging with client technical staff as needed.
• Coordinate with internal security and vendor teams to ensure the system meets or exceeds HITRUST, SOC 2, and other applicable security and audit requirements.
• Oversee monitoring and management of infrastructure for both availability and performance.
• Maintain documentation representing the current state of application and infrastructure components deployed in Azure.
• Analyze the Azure cloud environment and make design recommendations to improve scalability, reliability, and cost efficiency.
• Recommend new technologies, practices, and architecture to improve the system, as appropriate.
• Participate in or lead infrastructure-related projects as needed.
• Participate in the development of a 3–5 year infrastructure roadmap.
• Provide technical guidance and assistance to internal and external engineers, product management, and operations personnel.
• Ensure software licenses and versions are kept current.
• Coding CI/CD pipelines.
• Assist in managed identity/service principal creation along with other application and security tasks.
• Identify areas for Cloud cost savings by decommissioning unused resources, changing resource tiers to be cost-effective without causing performance bottlenecks, and identifying resources that are good candidates for reserved instances.
• Report on Azure resources, utilization, topology, and related topics as requested by management.

Qualifications

• Knowledge of allocating, configuring, and monitoring cloud-based resources, including virtual machines, storage, IaaS, PaaS, and networking components.
• Ability to clearly communicate highly technical subjects to both technical and non-technical audiences.
• Excellent customer service skills.
• Scripting skills in one or more areas of systems administration, DevOps, infrastructure as code, or continuous integration and deployment tools in a cloud environment.
• Strong understanding of network architecture and protocols.
• Excellent problem-solving and analytical skills.
• Strong familiarity with Azure technologies and management of Azure resources.
• Familiarity with Agile, Scrum, or SAFe development processes is a plus.

Requirements

• Minimum of 12 years of experience in a technical role, with at least 5 years as a Sr Systems Engineer or Sr Software Engineer, Lead or Manager.
• Experience developing or supporting Microsoft .NET applications is a plus.
• Microsoft Azure Certifications such as the AZ-204, AZ-305, or AZ-400 are a plus.
• Bachelor’s degree in Systems Engineering, Computer Science, Information Systems, or a related field is strongly preferred.
• A Master's degree is a plus.

Benefits

• Competitive compensation.
• Extensive benefits package for all full-time employees, including medical, dental, and vision coverage.
• Tuition assistance.
• 401k.
• Full-time remote work from any location.
• Physical office in downtown Washington, DC.