[Hiring] IT Infrastructure Analyst and Planner @Dexcom

Role Description

We are seeking an experienced IT Infrastructure Analyst and Planner to join our medical device manufacturing organization in a fully remote capacity. This role is pivotal in assisting the Team in designing, maintaining, and optimizing IT infrastructure to support manufacturing, applications, R&D, information security, regulatory compliance, and other business areas in a highly regulated industry. The successful candidate will leverage expertise in planning & organizing, financial analysis, vendor management, and IT risk management to ensure scalable, secure, and cost-effective systems that align with business objectives and industry standards.

• You plan and maintain a strategic IT infrastructure roadmap spanning servers, networks, cloud platforms, and data storage to support manufacturing, applications, R&D, information security, and regulatory needs.
• You collaborate with cross‑functional stakeholders to align infrastructure capabilities with business priorities and the medical device lifecycle.
• You lead financial analysis for infrastructure initiatives, including CapEx/OpEx planning, budgeting, forecasting, and ROI evaluation.
• You evaluate vendors by assessing technical fit, cost, risk, and regulatory compliance, and you support contract and SLA negotiations.
• You establish operating mechanisms by facilitating planning sessions, leading strategic workshops, and developing KPIs to measure performance, cost efficiency, uptime, and compliance.
• You identify and mitigate IT risks, including cybersecurity, data integrity, and system reliability risks, ensuring compliance with HIPAA, GDPR, and other regulations.
• You manage infrastructure projects such as upgrades, migrations, and new deployments, coordinating remotely to meet timelines and budgets.
• You ensure audit readiness by maintaining clear documentation, risk assessments, vendor evaluations, and financial justifications.

Qualifications

• You bring strong technical knowledge of IT infrastructure domains including virtualization, networking, storage, and cloud platforms such as AWS or Azure.
• You have experience supporting manufacturing environments, with familiarity in systems such as MES and ERP (e.g., Oracle EBS).
• Your financial acumen enables you to perform cost modeling, budgeting, forecasting, and ROI analysis for infrastructure investments.
• You are skilled in vendor management, including evaluating solutions, negotiating agreements, and monitoring vendor performance.
• You understand IT risk management, cybersecurity frameworks (e.g., NIST, ISO 27001), and business continuity planning within regulated environments.
• You are highly organized, with proven ability to plan, prioritize, and deliver infrastructure initiatives across multiple stakeholders.
• You communicate effectively in a fully remote environment, influencing technical teams, business leaders, and external partners.

Requirements

• Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 8-12 years related experience or Master’s degree and 5-7 years equivalent industry experience or a PhD and 2-4 years of experience.

Benefits

• A front row seat to life changing CGM technology.
• Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.