[Hiring] Infrastructure Systems Engineer @Conduent State & Local Solutions, Inc

Role Description

As an Infrastructure Systems Engineer with Conduent, you’ll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each person’s contributions. Each day you’ll feel challenged and know you are making a difference.

We are looking for a motivated and technically skilled Infrastructure Systems Engineer to join our infrastructure platform team. In this mid-level role, you will be responsible for the day-to-day management, operation, and continuous improvement of our virtual machine infrastructure across VMware/vSphere and Microsoft Azure environments. You will work closely with platform, DevOps, and application teams to ensure reliable, scalable, and well-governed IaaS services.

Key Responsibilities:

• Administer, operate, and support virtual machine infrastructure across VMware vSphere and Microsoft Azure environments
• Provision, configure, and decommission VMs in alignment with organizational standards and capacity plans
• Develop and maintain Ansible playbooks and roles for automated configuration management, patching, and compliance enforcement
• Monitor VM health, performance, and resource utilization; identify and resolve infrastructure incidents in a timely manner
• Collaborate with platform engineering and security teams to implement hardening standards and ensure infrastructure-as-code best practices
• Participate in on-call operational support for VM-related incidents and service requests (e.g., patch management, certificate rotation)
• Maintain accurate documentation for VM runbooks, configurations, and operational procedures
• Contribute to lifecycle management activities including OS patching, image management, and template standardization
• Support capacity planning efforts by tracking utilization trends and making recommendations for rightsizing or scaling
• Assist in evaluating new tooling and technologies to improve automation, observability, and operational efficiency

Qualifications

• 3–5 years of hands-on experience managing virtual machine infrastructure in enterprise environments
• Proficiency with VMware vSphere, including ESXi, vCenter, and VM lifecycle management
• Demonstrated experience with Ansible for configuration management and automation
• Solid understanding of networking concepts (VLANs, subnets, DNS, load balancing) as they relate to VM connectivity
• Experience with Linux and Windows Server administration in a virtualized environment
• Familiarity with infrastructure-as-code principles and practices
• Strong troubleshooting and diagnostic skills across computer, storage, and network layers
• Ability to work independently and manage multiple concurrent tasks with minimal supervision
• Must reside within the United States
• Requires additional fingerprint/background clearance, and ongoing recertification every 3 years.

Preferred Qualifications

• Working experience with Microsoft Azure IaaS services (Virtual Machines, VNets, Managed Disks, Azure Resource Manager)
• Experience with Azure CLI, OpenTofu, or similar for infrastructure provisioning automation
• Familiarity with VM image/template pipelines (e.g., Cloud Init)
• Exposure to monitoring and observability platforms (e.g., Splunk, AppDynamics, Azure Monitor)
• Knowledge of ITIL or similar IT service management frameworks
• Relevant certifications such as VMware VCP, Microsoft AZ-104, or Red Hat RHCSA/RHCE

Benefits

• Comprehensive plans tailored to your needs, effective from day one
• Robust programs to help you secure your financial future
• Access to a wide range of discounts on merchandise, services, travel, and more
• Paths for advancement within a global organization
• Learn while you earn with award-winning learning platforms
• Competitive PTO packages to help you recharge
• Join an award-winning culture that values diversity and inclusion