[Hiring] Infrastructure Systems Engineer @Conduent

Role Description

As an Infrastructure Systems Engineer with Conduent, you’ll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each person’s contributions. Each day you’ll feel challenged and know you are making a difference.

We are looking for a motivated and technically skilled Infrastructure Systems Engineer to join our infrastructure platform team. In this mid-level role, you will be responsible for the day-to-day management, operation, and continuous improvement of our virtual machine infrastructure across VMware/vSphere and Microsoft Azure environments. You will work closely with platform, DevOps, and application teams to ensure reliable, scalable, and well-governed IaaS services.

Key Responsibilities:

• Administer, operate, and support virtual machine infrastructure across VMware vSphere and Microsoft Azure environments.
• Provision, configure, and decommission VMs in alignment with organizational standards and capacity plans.
• Develop and maintain Ansible playbooks and roles for automated configuration management, patching, and compliance enforcement.
• Monitor VM health, performance, and resource utilization; identify and resolve infrastructure incidents in a timely manner.
• Collaborate with platform engineering and security teams to implement hardening standards and ensure infrastructure-as-code best practices.
• Participate in on-call operational support for VM-related incidents and service requests (e.g., patch management, certificate rotation).
• Maintain accurate documentation for VM runbooks, configurations, and operational procedures.
• Contribute to lifecycle management activities including OS patching, image management, and template standardization.
• Support capacity planning efforts by tracking utilization trends and making recommendations for rightsizing or scaling.
• Assist in evaluating new tooling and technologies to improve automation, observability, and operational efficiency.

Qualifications

• 3–5 years of hands-on experience managing virtual machine infrastructure in enterprise environments.
• Proficiency with VMware vSphere, including ESXi, vCenter, and VM lifecycle management.
• Demonstrated experience with Ansible for configuration management and automation.
• Solid understanding of networking concepts (VLANs, subnets, DNS, load balancing) as they relate to VM connectivity.
• Experience with Linux and Windows Server administration in a virtualized environment.
• Familiarity with infrastructure-as-code principles and practices.
• Strong troubleshooting and diagnostic skills across computer, storage, and network layers.
• Ability to work independently and manage multiple concurrent tasks with minimal supervision.
• Must reside within the United States.
• Requires additional fingerprint/background clearance, and ongoing recertification every 3 years.

Preferred Qualifications

• Working experience with Microsoft Azure IaaS services (Virtual Machines, VNets, Managed Disks, Azure Resource Manager).
• Experience with Azure CLI, OpenTofu, or similar for infrastructure provisioning automation.
• Familiarity with VM image/template pipelines (e.g., Cloud Init).
• Exposure to monitoring and observability platforms (e.g., Splunk, AppDynamics, Azure Monitor).
• Knowledge of ITIL or similar IT service management frameworks.
• Relevant certifications such as VMware VCP, Microsoft AZ-104, or Red Hat RHCSA/RHCE.

Benefits

• Comprehensive health & welfare benefits effective from day one.
• Robust retirement savings programs to help you secure your financial future.
• Access to a wide range of employee discounts on merchandise, services, travel, and more.
• Paths for career growth opportunities within a global organization.
• Award-winning learning platforms for paid training.
• Competitive paid time off (PTO) packages to help you recharge.
• An award-winning culture that values diversity and inclusion.