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Devops / Sysadmin
Director, Site Reliability Engineering
@Invoca
[Hiring] Director, Site Reliability Engineering @Invoca
Mar 06, 2025 - Invoca is hiring a remote Director, Site Reliability Engineering. 💸 Salary: $190,000.00 - $300,000.00/year, plus bonus potential. 📍Location: USA, Canada.
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Role Description
This role involves providing direct management to an SRE Tech Lead and a team of 8-10 direct reports across two teams.
- Build capabilities in your engineers to meet the requirements and competencies of their role
- Organize the team around solving challenging problems presented by the team and the business
- Draft, evolve, and communicate process, strategy, vision, and goals
- Assist or own vendor management for infrastructure and platform tools
- Apply a build/borrow/buy framework to technology decisions
- Assist with compliance auditing activities for PCI, SOC, and ISO
- Set standards and policies for infrastructure usage across the engineering org
- Solicit feedback from internal customers on infrastructure challenges and opportunities
- Organize and facilitate work in 2-week sprints, initiatives, epics, and stories
- Own the post-incident work process for the team to improve following incidents in our service area
- Participate in an incident commander on-call rotation approximately two days per month
Qualifications
- 5+ years of hands-on experience in an SRE, DevOps, sysadmin, or infrastructure engineering role
- Strong opinions coupled with an open mind for infrastructure design, architecture, and automation based on organizational context, experience, and industry practices
- Ability to use understanding of both established systems and general industry direction to help guide strategic decisions
- A breadth of knowledge and best practices in various core infrastructure technologies, particularly those in use at Invoca or similar
- 3+ years of experience directly managing SRE, DevOps, sysadmin, or other infrastructure teams
- Significant experience as a hiring manager
- Experience building, staffing, and maintaining high-performing engineering teams
Requirements
- Cloud computing fundamentals, particularly in AWS & GCP
- Containerization, specifically Docker and Kubernetes via kops
- Linux, especially Debian
- Configuration management tooling, particularly Chef
- Observability tooling, including Prometheus, Grafana, Thanos, Karma, and ELK
- Telephony with SIP, FreeSWITCH, and Kamailio
- Other ownership areas include Kafka, Consul, MySQL
- Ability to successfully work and manage in a remote-first and asynchronous communication culture
- Ability to coordinate complex technical projects while providing high-level progress updates in clear, business-friendly terms
- Can reliably and quickly diagnose problems with people, process, and technology, find agreement, and drive to resolution
- Ability to ask good questions, get to decisions, stay curious, and promote psychological safety
- Help the team clarify and break down larger problems along with defining constraints to leverage their technical expertise when designing and implementing solutions
- Use metrics, data, and your team’s collective experience to drive development decisions and maximize value/ROI, reduce risk, and deliver with a high bar for quality
- Display a strong sense of operational excellence, ownership for your services, and production uptime
- Ability to set high standards coupled with deep devotion for your team’s success
- Ability to promote a culture of understanding, learning, support, quality, and reliability
Benefits
- Outstanding PTO policy, starting at 20 days off for all full-time employees
- 16 paid holidays, 10 days Compassionate Leave, 3 days volunteer time and more
- Healthcare program that includes medical, dental, and vision coverage
- 401(k) plan through Fidelity with a company match of up to 4%
- Stock options for all employees
- Employee Assistance Program for well-being support
- Up to six weeks 100% paid leave for baby bonding, adoption, and caring for family members
- Up to twelve weeks 100% paid leave for childbirth and medical need
- Additional week of PTO along with a bonus after 7 years of service
- Wellness subsidy for gym memberships, fitness classes, and more
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| 📍 | Be aware of the location restriction for this remote position: USA, Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Devops / Sysadmin
Devops / Sysadmin
|
Salary
💸
$190,000.00 - $300,000.00/year, plus bonus potential
|
Remote
Location
USA, Canada
|
|
Job Type
full-time
|
Posted
Mar 06, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA, Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
