[Hiring] DevOps, SRE, and Integrations Engineer @Evident Europe GmbH

Role Description

Through advanced microscopy solutions, we help researchers and innovators illuminate the unseen. This role is responsible for the hands-on deployment, commissioning, configuration, and ongoing operational support/reliability of Evident Digital Pathology's Linux-based infrastructure deployed at customer sites.

You will work directly with customers' IT teams, coordinate with a global engineering team, and maintain the reliability of Evident’s systems that pathologists and lab operators depend on for patient care. This role requires a person that can work with multiple levels of customers from the users to executives but also have the ability to be deeply technical.

Core Responsibilities

• Technical Field Deployment and Product Commissioning
  • Remotely commission new Evident Digital Pathology product nodes at customer sites following established deployment standards.
  • Configure network settings, remote access, storage mounts, and system services to meet diverse customer environment requirements.
  • Interface directly with customers' IT teams on network and systems provisioning, firewall rules, DNS, NTP, SSO integrations, and SSL certificate requirements.
  • Validate system health and connectivity prior to handoff.
  • Remotely support field service engineers on site with technical guidance and escalation.
• Linux Systems Administration
  • Administer production Linux systems across multiple customer sites — this is a heavily hands-on Linux role where the command line is your primary working environment.
  • Manage system services, diagnose failures, manage dependencies, and ensure platform uptime across a diverse customer deployment portfolio.
  • Maintain kernel parameters and hardware-level settings to optimize system behavior for medical imaging workloads.
  • Manage package repositories, dependency resolution, and software installation through proxied package management systems.
  • Administer remote access infrastructure including jump client services, RDP configuration, and display manager setup.
  • Maintain system configuration consistency across multiple customer sites including network storage, certificates, and package repositories.
  • Monitor system health using log analysis, process monitoring, disk usage tracking, and network interface statistics.
  • Perform file system management including network storage mounts, persistent mount configuration, and storage health monitoring.
• Distributed Database Operations
  • Monitor and maintain distributed database replica sets across production clinical deployments.
  • Diagnose and resolve replica set health issues including member connectivity, election failures, and replication lag.
  • Manage database connection strings, authentication configuration, and network port accessibility.
  • Investigate database-related application failures using log analysis and direct querying tools.
• Incident Response and Root Cause Analysis
  • Diagnose and resolve service failures, connectivity issues, and performance degradation in production clinical environments.
  • Perform root cause analysis and prepare clear incident reports for both engineering and executive audiences.
• Customer Systems Integration
  • Configure and validate integrations between Evident Digital Pathology systems and customer infrastructure including network storage, SSO, and certificate authorities.
  • Support LIS and IMS integration work as the customer integration portfolio grows.
  • Communicate technical requirements and findings to customer’s IT and security teams in clear professional verbal and written form.
• Documentation and Standards
  • Maintain and improve commissioning runbooks and deployment standards.
  • Document deployment state, known issues, and handoff notes for each customer site.
  • Contribute to the development of monitoring, alerting, and reliability standards across the deployment portfolio.
  • Assist with capture management and RFP responses as a technical subject matter resource.
  • Coordinate with a global technical team to achieve system reliability and product performance outcomes.

Qualifications

• 5+ years of demonstrated DevOps or SRE experience.
• 5+ years of demonstrated software deployment automation experience.
• Experience in defining, managing, and maintaining SLO requirements in customer installations.
• 5+ years hands-on Linux administration in a production environment.
• Strong command line proficiency.
• Solid understanding of TCP/IP networking, subnetting, routing, and VLANs.
• Experience with containerization and container management in production environments.
• Experience administering and troubleshooting a production web server.
• Experience with enterprise remote access platforms.
• Ability to write clear technical documentation for both engineering and non-technical audiences.

Requirements

• Comfortable configuring, troubleshooting, and maintaining Linux-based systems without reliance on GUI tools.
• Ability to diagnose production issues from system logs, kernel messages, and web application output.
• Experience using network diagnostic tools to identify connectivity issues, firewall filtering, and routing problems.
• Experience operating distributed database clusters in a production environment.
• Understanding of SSH security, session management, and access control.
• Experience communicating with enterprise or hospital IT teams.
• Able to work effectively with offshore teams across time zones.

Benefits

• Annual salary 100K - 140K, plus 10% annual corporate bonus target.
• Competitive salaries and an annual bonus program.
• Comprehensive medical benefits.
• Tuition reimbursement.
• Flexible hours.
• Parental and adoption leave.
• On-site services and support networks.