[Hiring] DevOps Engineer II @Housecall Pro

Role Description

As a DevOps Engineer II, you design, develop, and iterate on product features that deliver meaningful outcomes for our Pros. You thrive in a fast-paced environment, shipping small, incremental improvements while maintaining high standards for quality, performance, and reliability. You contribute across our application stack, focusing on engineering quality and polyglot ability rather than a single specific framework.

In addition to feature development, you contribute to improving engineering workflows and developer experience (DevEx) within your team. You identify friction in testing, deployment, and local development processes and collaborate with peers to improve tooling, automation, and reliability. You grow as a versatile engineer while gaining exposure to cloud-native patterns and modern development practices.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Design, build, and improve reliable cloud infrastructure and shared compute platforms in AWS
• Contribute to infrastructure as code using Terraform and Terragrunt, applying reusable modules and consistent standards
• Deploy and operate containerized workloads on Kubernetes and EKS using GitOps practices and ArgoCD
• Automate recurring operational work with code and tooling that improves reliability, repeatability, and team self-service
• Troubleshoot infrastructure, networking, capacity, database connectivity, and deployment issues across development and production environments
• Use metrics, logs, traces, and alerts to monitor system health, investigate incidents, and validate improvements
• Participate in code reviews and staged rollouts, testing changes in lower environments before production
• Partner with engineering teams to translate application needs into secure, scalable, and cost-conscious infrastructure solutions
• Document operational procedures, architecture, and troubleshooting knowledge so others can work confidently
• Participate in the DevOps on-call rotation, incident response, and follow-up actions that reduce repeat failures

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience
• 2-4 years of professional software engineering, DevOps, SRE, or platform engineering experience
• Strong proficiency in at least one modern programming language (i.e. Go, Python, Java, TypeScript, Ruby) with a track record of high-performance delivery
• Comfortable working across unfamiliar systems and automating operational work with maintainable code
• Hands-on experience with AWS, Linux, and core cloud concepts including compute, networking, IAM, storage, and managed databases
• Experience with containers and Kubernetes, including deploying or operating workloads on EKS or a comparable managed Kubernetes service
• Experience with infrastructure as code and delivery workflows using tools such as Terraform, Terragrunt, Git, GitLab CI, and ArgoCD
• Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs

Requirements

• Ability to estimate, design, and deliver a small epic end-to-end
• Strong collaboration skills in a distributed team environment
• Curiosity and ownership mindset when solving technical problems
• Interest in improving cloud infrastructure, compute platforms, and operational reliability
• Clear written and verbal communication in English
• Exceptional breadth of interest shown through tangible, self-initiated ventures or deep community involvement; you love trying new things and may possess a demonstrated history of successfully pivoting or starting over in life and work

Benefits

• Paid holidays and flexible, take-it-as-you-need-it scheduled time off
• A culture built on innovation that values big ideas, no matter where they come from
• A MacBook set up and ready from day one, plus a $500 stipend to design your ideal workspace
• Equity in a rapidly growing startup backed by top-tier VCs

Company Description

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.