[Hiring] Deployment Specialist - Application Delivery @LifeWorks

Role Description

Join TELUS's dynamic Application Delivery Team as a Deployment Specialist, where you'll play a crucial role in deploying and supporting our retirement and benefits solution for a growing client base. You'll be responsible for building and configuring server environments, managing application deployments, and providing technical support across both cloud and on-premise infrastructures.

This role offers the opportunity to work with cutting-edge Microsoft technologies while supporting critical Retirement and Benefits systems that impact thousands of users. As part of a high-performing team, you'll contribute to our continued expansion while working in an agile, collaborative environment with diverse team members across multiple locations.

We're fully remote; work from anywhere in Canada while collaborating with a high-performing, distributed team. You'll work directly with client IT teams to understand their needs, deliver solutions, and provide support during critical releases and go-lives.

In a typical week, you'll be building and configuring environments, deploying application updates, executing database tasks, managing Active Directory, and resolving technical issues across the full three-tier stack — database servers, application servers, and web servers. No two weeks look the same.

Core Responsibilities:

• Environment Management: Build and configure shared and client-specific environments including production, non-production, and disaster recovery systems.
• Server & Application Deployment: Perform server installations, configurations, deployments, and OS upgrades using Microsoft technologies (Windows Server 2012-2019, IIS).
• Database Administration: Execute SQL Server tasks including database backup/restore, user permissions management, and T-SQL script deployment.
• Active Directory Management: Handle user and group creation, delegation, and domain environment administration.
• System Migration & Upgrades: Lead server and application migrations, ensuring minimal downtime and optimal performance.
• Automation & Scripting: Develop PowerShell scripts and system reports using SQL Report Builder to streamline operations and reduce manual work.
• Issue Resolution: Triage, analyze, and coordinate resolution of complex technical issues across applications hosted on various platforms.
• Client Support: Provide technical guidance and support to client IT teams, including after-hours support during critical releases and busy periods.
• Documentation & Compliance: Create and maintain technical documentation, service catalogs, and ensure security and performance standards.

Qualifications

• Must-Have Experience: Bachelor's degree in Computer Science/Engineering (or equivalent experience) with 3–5+ years of relevant infrastructure and systems administration experience.
• Windows Server Proficiency: Hands-on experience with Windows Server 2012-2019 (installation, configuration, management, and IIS role).
• Database Expertise: Strong SQL Server management skills, including T-SQL and SSRS; experience with backup/restore, user permissions, and script deployment.
• Scripting & Automation: Advanced knowledge of PowerShell scripting; practical experience with VBScript, CMD, and SQL scripting.
• Active Directory Management: Experience with Active Directory or LDAP in domain environments.
• Application Architecture Understanding: Knowledge of N-Tier applications utilizing IIS web frontend, .NET services, and SQL Server backend.
• Microsoft Azure Experience: Working experience with Microsoft Azure (Storage, ASG, VMs, Azure DB).
• Problem-Solving: Strong troubleshooting and analytical skills with ability to manage multiple assignments and think systematically.
• Communication: Strong interpersonal skills with ability to explain complex technical solutions to diverse audiences.

Requirements

• Nice-to-Have: Knowledge of Octopus Deploy or Azure DevOps Pipeline.
• Advanced Cloud: Experience with Azure Serverless, Azure Container Instance, Kubernetes, and Docker.
• Multi-Cloud: Familiarity with AWS and Google Cloud Platform (GCP).
• Methodologies: Experience working with Agile methodologies (Scrum and Kanban).
• .NET Development Familiarity: Practical experience or working knowledge of .NET development (VB.Net or C#).

Benefits

• Comprehensive total rewards package highlighting competitive salary and bonus structures.
• Minimum 3 weeks of vacation.
• Flexible benefits plan to meet the needs of you and your family.
• Flexibility to work in-office, virtually or a combination of both.
• Generous company matched 401K.
• Opportunity to give back to communities in which we work, live and serve.
• Career growth and learning & development opportunities to develop your skills.
• And much more…