[Hiring] Data platform SRE/Observability Engineer @Emerging Travel Group

Role Description

• Unified Observability Framework: Develop end-to-end monitoring for all infrastructure stacks, including Trino, Kubernetes, databases, and Big Data (Apache Ozone and Hadoop).
• CTO Strategic Tasks: Implement automatic collection of DORA metrics and create high-level health dashboards to visualize service uptime.
• Elimination of Blind Spots: Audit current metrics and address gaps in infrastructure monitoring, particularly in K8s, databases, and distributed storage systems.
• Proactive Alerting: Optimize and update Alertmanager rules to intercept incidents and anomalies before they impact users or are manually detected.
• Relief for the Team: Serve as a single point of expertise in monitoring to free team leads from routine dashboard configuration and alerting support tasks.

Qualifications

• Experience from 3 years as DevOps/SRE and from 5 years in IT.
• Knowledge of Python, Go/JS as a plus.
• Focus on SRE/Observability: Experience as an SRE or monitoring engineer with an emphasis on infrastructure reliability rather than product feature development.
• Expertise in Prometheus Stack: Deep knowledge of Prometheus, Grafana, and Alertmanager, including writing complex PromQL queries and addressing alert fatigue.
• Reliability Metrics: Practical understanding of SLI/SLO/SLA concepts, error budgets, and the methodology for collecting DORA metrics.
• Broad Technical Understanding: Experience with containerization (Kubernetes) and databases, as well as the ability to quickly grasp metrics of distributed systems (Hadoop, Trino).
• Systematic Approach to Incidents: Ability to translate abstract system behaviors and logs into clear, structured, and actionable metrics.

Benefits

• Fully flexible work schedule — there’s no pressure to start work at exactly 9:00 AM; what matters is achieving results and moving forward.
• Each person in our team is encouraged to choose their preferred work format: fully remote, in-office, or hybrid.
• An ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Growth and development of each employee is a priority, with internal programs available for adaptation and training, development of soft skills, and leadership abilities tailored individually.
• Partial compensation for employees participating in external training and conferences.
• Support for employees' language learning goals, including group and individual lessons, plus speaking clubs with colleagues from around the world.
• Corporate prices on hotels and other travel services to encourage travel.
• MyTime Day Off — an extra day off designed to give employees flexibility to focus on important matters.