Cloud Support Engineer @Kinetic
DevOps / Sysadmin
Salary salary negotiab..
Remote Location
worldwide Worldwide
Job Type full-time
Posted Today

[Hiring] Cloud Support Engineer @Kinetic

Today - Kinetic is hiring a remote Cloud Support Engineer. 💸 Salary: salary negotiable depending on experience 📍Location: Worldwide

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves managing cloud infrastructure and ensuring high availability and security.

  • Owning infrastructure-related helpdesk tickets and getting to root causes quickly.
  • Building and maintaining highly available cloud environments using Terraform, Ansible, and automation tools.
  • Troubleshooting Azure and AWS components—from VMs and VPNs to firewalls, DNS, and Backup Vaults.
  • Helping manage software releases in collaboration with our DevOps team.
  • Working across teams to fine-tune cloud configurations, harden security, and boost reliability.
  • Driving automation across infrastructure and deployments.
  • Keeping us aligned with cloud security standards (ISO27001, PCI-DSS).
  • Documenting fixes and processes, updating internal knowledge bases, and improving how we support the business.

Qualifications

  • Hands-on experience with Azure and AWS.
  • Proven ability to write, manage, and validate infrastructure as code using Terraform.
  • Solid Ansible skills.
  • Strong working knowledge of cloud networking—virtual networks, VPNs, proxies, firewalls.
  • Confidence troubleshooting across Windows, Active Directory, and complex cloud setups.
  • A knack for explaining complex tech in simple terms, especially to non-tech teams.
  • Experience using ticketing systems (like Jira) and improving support workflows.
  • Awareness of cloud security best practices.
  • Experience with SQL Server, SMTP, IIS, and CI/CD pipelines.
  • Curiosity about AI and a positive, practical attitude toward how it can support and streamline tech operations.

Requirements

  • Take ownership without being asked.
  • Get a buzz from solving problems that others avoid.
  • Think three steps ahead when designing a fix.
  • Value simplicity, automation, and security equally.
  • Are open to using AI tools to work smarter—not harder.

Benefits

  • Salary negotiable depending on experience.
  • Annual Bonus.
  • Medical, Vision and Dental.
  • Wellbeing program.
  • 401K.
  • 15 Days per year paid time off.
Before You Apply
worldwide Be aware of the location restriction for this remote position: Worldwide
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Cloud Support Engineer @Kinetic
DevOps / Sysadmin
Salary salary negotiab..
Remote Location
worldwide Worldwide
Job Type full-time
Posted Today
Apply for this position Unlock 73,514 Remote Jobs
worldwide Be aware of the location restriction for this remote position: Worldwide
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position Unlock 73,514 Remote Jobs
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