[Hiring] Cloud Operations Engineer @Varicent

Role Description

The Cloud Operations Engineer I ensures that services run smoothly, are highly available, and are cost-effective, while monitoring and resolving production problems with zero or minimal impact to the business. The role sits within a high-performing team in a growth-stage technology company that continuously reflects on and improves software development. The Cloud Operations Team values high technical competency and the ability to react quickly to develop solutions for a rapidly growing team.

Key Responsibilities

• Follow standard procedures to handle and resolve requests for the Cloud Operations team.
• Support, optimize, and improve production environments as part of a squad of cloud engineers.
• Carry out proactive maintenance of supported customer environments.
• Manage application infrastructures across several geographically dispersed data centers.
• Work with application teams to automate application setup, deployment, and configuration.
• Provide technical solutions to automate processes or functions to improve business operations.
• Continually monitor and tune application infrastructure to ensure optimal performance, availability, and utilization of resources.
• Engineer and deploy releases, enhancements, and upgrades or new applications throughout non-production and production environments.
• Ensure internal tooling, processes, and procedures are regularly maintained, and provide input into improvement plans and roadmaps.
• Provide input on scalability, capacity planning, and high availability concerns.
• Work with Architecture, Development, and Quality Assurance teams to contribute to the technical planning of upcoming features in the next release.
• Act as the subject matter expert for new features built or enhancements implemented, and propagate that knowledge throughout the team.
• Lead technical discussions and design for new projects.
• Proactively identify opportunities for process change within the team, and work with stakeholders to improve operations workflows.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or equivalent experience.
• 2 – 4 years of professional experience in a DevOps role.
• Previous experience working on a client-facing product or service in production.

Requirements

• Architecture & Cloud Infrastructure:
  • Exposure to modern SaaS application architecture.
  • Knowledge of IaaS and cloud platforms such as IBM Cloud, AWS, Azure, and Google Cloud Platform.
• Programming & Automation:
  • Experience in automation and software development with proficiency in languages such as Java, Python, Ruby, C/C++, or PL/SQL.
  • Scripting capability in PowerShell, BASH, or Python.
  • Knowledge of configuration management and automation tools such as Chef, Puppet, Ansible, and AWS CloudFormation.
• Systems & Networking:
  • Strong technical knowledge of operating system administration for Windows Server and Linux (RedHat/CentOS, Ubuntu).
  • Good knowledge of networking principles, with experience in firewalls, load balancers, hardware configurations, and database servers.
• CI/CD & Containers:
  • Experience implementing, delivering, and troubleshooting CI/CD build pipelines (Jenkins, Git, GitHub, and AWS integration).
  • Experience in container technology and microservices, including container application implementation and troubleshooting with Docker (Engine, Images) and management utilities (Kubernetes).
• Databases & Monitoring:
  • Experience in SQL and PostgreSQL server administration (backup/recovery) and T-SQL scripting.
  • Strong knowledge of monitoring and log management tools (NewRelic, CloudWatch).
• Soft Skills & Core Competencies:
  • Strong troubleshooting and communication skills.
  • Demonstrated ability to learn new technologies and frameworks.

Benefits

• Health & Wellness: Comprehensive medical, dental, and vision coverage tailored to your local needs.
• Time Off: PTO and public holidays to rest, recharge, and do what matters most.
• Volunteer Days: Dedicated time to give back and support the communities that matter to you.
• Ignite Days: Dedicated learning days to support continuous growth, skill development, and professional learning.
• Financial: Compensation that reflects your market and your value.
• Retirement: Retirement plans designed to help you build long-term financial security.
• Tuition Assistance: Invest in your growth with support for continuing education and professional development.
• Flexibility: Work where you thrive, with remote and hybrid options available across most regions.