[Hiring] Cloud Engineer @Jane

Role Description

Hi, I'm Scott Adair. I lead the Cloud Engineering team at Jane, and I've been here for 2 years. My team is responsible for building and running Shipyard, our internal developer platform that gives product teams the power to deploy and operate their services without waiting on infrastructure. We're building the golden paths, CLI tooling, and Kubernetes workflows that let engineers focus on what they actually care about: shipping great software.

The work we do sits close to the foundation of everything Jane delivers. Thousands of clinics depend on Jane every day, and our team is part of what makes sure the platform underneath that experience is healthy, observable, and easy to build on. That's the kind of work that has real, visible impact.

I'm looking for a Cloud Engineer at the L2 level to join the Shipyard team: someone hands-on, genuinely curious about platform engineering, and motivated by making other developers' lives better. If you're the kind of person who asks "how will engineers actually use this?" before you write a single line, this role is for you.

Qualifications

• Hands-on experience with Kubernetes in production environments, including cluster operations, Helm, RBAC, networking, and debugging workloads.
• EKS experience specifically is a strong plus.
• Typically 3 to 5 years of infrastructure or platform engineering experience.
• Terraform proficiency that goes beyond syntax: you've written modules, managed remote state, and have a point of view on structure.
• AWS fluency in core services as well as container orchestration services.
• A platform engineering mindset: you've built something other engineers consume.
• Comfort with observability concepts beyond basic monitoring (SLIs, SLOs, structured logging, distributed tracing).
• Experience with scripting in Python or Bash to automate operational tasks.
• Familiarity with AI coding tools like Cursor or Claude Code is a real plus.
• If you don't meet every single qualification but are excited about this role, we'd still love to hear from you.

Requirements

• Build and maintain production infrastructure on AWS EKS using Terraform and Helm.
• Develop Shipyard's self-service capabilities, from CLI tooling to GitOps pipelines via ArgoCD.
• Own your on-call responsibilities with care, contributing to runbooks and post-mortems.
• Collaborate directly with product managers to understand where platform tooling creates friction.
• Communicate clearly and consistently, through documentation, code reviews, and team discussions.

Benefits

• Annual salary range of $98,400 to $147,600.
• Most new hires join at the accomplished stage, representing an annual salary of $116,900.
• Regular career development conversations with your manager.
• Compensation grows as you gain experience and contribute meaningfully.
• Comprehensive benefits package.

Company Description

Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. We’re now a team of more than 700 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers.

• We build the products and tools that thousands of clinics rely on every day.
• Every person at Jane plays an important role in how we show up for our customers.
• We’re proud of what we’ve built and quick to admit what we don’t know yet.
• We listen, learn, and adjust as we go.
• Our goal isn’t just delivery, it’s delight.