[Hiring] UX Researcher @iHealth and Wellness Foundation

Role Description

As a UX Researcher, you will be responsible for conducting user research, analyzing data, and delivering insights that inform the design and development of our product.

• Conduct qualitative and quantitative user research to understand user needs, goals, and pain points in using our Provider Lookup platform.
• Design and conduct user testing sessions, focus groups, and surveys to gather insights from users.
• Analyze research data and provide actionable insights that inform product decisions and design improvements.
• Collaborate with UX Designers and Product Manager to translate user research insights into design recommendations and product improvements.
• Work with the Development team to ensure the implementation of design recommendations and usability improvements.
• Stay up-to-date with industry trends and best practices in UX research and design.

Qualifications

• 3+ years of experience in UX research, conducting user research, usability testing, and data analysis.
• Experience with a variety of research methods, including usability testing, surveys, focus groups, and user interviews.
• Strong analytical and problem-solving skills with the ability to turn research findings into actionable insights.
• Excellent written and verbal communication skills with the ability to communicate research findings to cross-functional teams.
• Proficiency in research tools such as Qualtrics, UserTesting, or equivalent.
• Experience working in an Agile development environment is a plus.
• Team players with a desire to learn, iterate and move quickly.
• Ability to commit to a minimum of 4+ hour work weeks.
• Ability to attend weekly standup meeting (conference call with desktop/ laptop access for screen sharing).
• HealthTech experience.
• Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Cognitive Science, or a related field is a plus.

Requirements

• Your first assignment will involve launching a fundraising campaign. iHealth will provide comprehensive guidance and resources to help ensure your fundraiser is both quick and successful.
• Please note that candidates actively seeking CPT/Internships are ineligible for this particular volunteer position.
• This is an unpaid position until the organization generates revenue (don’t have an ETA at this time as to when funding will be secured).
• Successful applicants are required to attend a weekly 30-minute to 1-hour meeting, held Monday to Wednesday between 12 PM and 5:30 PM ET.

Benefits

• Join us, you win, we both win!!

Company Description

At iHealth and Wellness, we are deeply committed to transparency and integrity in our recruitment process. Please note that all current opportunities within our organization are volunteer roles.

• We ensure every volunteer candidate is thoroughly screened and personally reviewed by our Founder and CEO to align with our mission and values.
• To avoid misinformation or potential scams, we encourage applicants to apply exclusively through our designated platforms.