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UX Manager @Pethealth Services USA, LLC

[Hiring] UX Manager @Pethealth Services USA, LLC

Mar 17, 2025 - Pethealth Services USA, LLC is hiring a remote UX Manager. đź’¸ Salary: unspecified. đź“ŤLocation: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role will be instrumental in driving a seamless, user-centered experience across PetPlace’s digital platforms.

  • Develop and optimize end-to-end user journeys across digital platforms, ensuring intuitive navigation and seamless interactions.
  • Conduct research and synthesize insights to develop detailed user personas that guide product development and marketing strategies.
  • Define and track key user experience metrics, leveraging analytics tools to measure engagement, usability, and overall satisfaction.
  • Lead UX research initiatives, including usability testing, A/B testing, and competitive analysis to validate design decisions.
  • Translate business objectives and user needs into clear, actionable product requirements and user stories.
  • Work closely with Product, Engineering, and Marketing teams to ensure user-centric decision-making throughout the development lifecycle.
  • Provide guidance and coaching to junior UX designers and researchers, fostering a collaborative and high-performance team culture.

Qualifications

  • Bachelor’s or Master’s degree in User Experience Design, Human-Computer Interaction, Psychology, or a related field.
  • 5+ years of experience in UX design and research, with at least 2 years in a leadership role.
  • Expertise in journey mapping, persona development, and user flow creation.
  • Strong analytical skills with experience in identifying and leveraging data to inform UX decisions.
  • Proficiency in UX design tools such as Figma, Sketch, Adobe XD, and prototyping software.
  • Excellent communication and presentation skills with the ability to articulate design concepts to stakeholders.
  • Experience in agile development environments with tools such as Jira or Trello.
  • A strong portfolio showcasing user experience projects and problem-solving abilities.

Requirements

  • Experience in the pet industry or e-commerce platforms is a plus.
  • Familiarity with accessibility standards and best practices.
  • Solid knowledge of digital marketing fundamentals, including SEO and conversion optimization.
  • Ability to thrive in a fast-paced, dynamic work environment with evolving priorities.

Benefits

  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

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Back to Remote jobs  >   Design
UX Manager @Pethealth Services USA, LLC
Design
Salary đź’¸ unspecified
Remote Location
USA
Job Type full-time
Posted Mar 17, 2025
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đź“Ť Be aware of the location restriction for this remote position: USA
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