[Hiring] User Experience Researcher @Leading Educators Careers

Role Description

At Leading Educators, we believe that excellent teaching transforms student potential into real-world success. But teachers don't work in isolation—they need thoughtfully designed tools, strategic support, and data-driven insights to reach every student. As Director of UX Research, you'll be the architect of that experience, ensuring the technology and measurement tools we create are not just powerful, but genuinely usable and impactful for the educators who depend on them.

This role sits at a critical intersection:

• Where rigorous research meets human-centered design
• Where impact evaluation connects with technology innovation
• Where complex data transforms into actionable insights

You'll partner with our Research and Data team and Innovation colleagues to evaluate how our tools actually work in real classrooms and school systems. Your research will directly shape the products we build and the decisions we make—ensuring that every feature, dashboard, and survey we deploy serves educators and students better.

You'll work with school systems across the country, conduct foundational and evaluative research, synthesize findings into compelling stories, and build a culture where continuous user feedback drives excellence. If you're energized by the intersection of rigorous methodology, product thinking, and educational impact, this is your opportunity to lead research that matters.

Qualifications

• Minimum of 8 years of experience designing and conducting qualitative and quantitative UX research, including usability testing, interviews, surveys, and mixed-methods approaches
• Proficiency in R for data cleaning, analysis, and visualization
• Demonstrated expertise in survey design and deployment using SurveyMonkey or similar platforms, grounded in strong survey design principles
• Experience applying text analysis and natural language processing techniques to qualitative data at scale
• Demonstrated ability to translate complex research findings into clear, compelling insights and recommendations for diverse audiences
• Strong relationship-building and communication skills, with proven experience working across multiple teams and functions
• Familiarity with education technology tools and K-12 education contexts
• Ability to travel 1-5 times per year for organizational retreats, programming, and professional development
• Authorization to work for any employer in the United States

Requirements

• Experience using Snowflake Cortex for data analysis and classification (preferred)
• Experience collaborating on research studies in applied or field-based settings (preferred)
• Background in information design, data visualization, or dashboard development (preferred)
• Proficiency with GitHub for version control and collaborative code sharing (preferred)

Benefits

• Base salary range: $103,649 to $140,231 per year
• Standard starting salary: $121,940, based on meeting the minimum requirement of 8 years of relevant experience
• 100% paid medical, dental, and vision coverage for individual employees
• 60% coverage for partners and dependents on medical, dental, and vision plans
• 4% matching 401k plan
• Flexible Spending Accounts for medical, childcare, and commuter expenses
• Employee Assistance Program (EAP)
• Time Off: 22 days accrued per year for the first three years of employment
• Five additional days accrued after the third and sixth year of employment
• 22 additional paid days off for various holidays, including three floating holidays