[Hiring] User Experience Researcher @Greenpeace International
Mar 31, 2025 - Greenpeace International is hiring a remote User Experience Researcher. 💸 Salary: unspecified. 📍Location: Latin America (LATAM), Europe, USA, UK, Africa.
Role Description
This role involves providing data-based, user-related insights and creative solutions to help shape the tools that will change the future of digital campaigning on a global scale.
- Conduct user research to gain deep insights into the needs, behaviors, and pain points of our target users (User interviews, surveys, usability testing, A/B testing).
- Develop user stories, personas, customer journeys, and experience maps based on research findings.
- Define testing strategies for the product, including assumptions, scenarios, and success metrics.
- Analyze qualitative and quantitative data (analytics, heatmaps, recordings, interviews, and tests) and create reports to communicate findings to the product team and Greenpeace stakeholders.
- Identify key areas for research within the product development cycle.
- Develop a thorough understanding of our audiences (internal and external) through data and insights.
- Iterate designs based on Greenpeace community feedback, end-user feedback, and data analysis.
- Run usability studies and A/B testing to validate design choices.
- Work with the Data Analyst to measure user behavior and conversion rates.
- Define user acceptance test scenarios in collaboration with the product team.
- Continuously monitor and evaluate the user experience, suggesting improvements, and validating design iterations.
- Work closely with other designers, the product manager, and the development team to ensure research insights are integrated into the product design process.
Qualifications
- A design-focused education (e.g., human-computer interaction, sociology, psychology, web design) or equivalent practical experience.
- Proven experience as a UX Researcher, producing UX results: personas, journeys mapping, user flows, wireframes, etc.
- Ability to strategize testing plans, including user research methodologies and data-driven solutions.
- Experience defining UX Design best practices, benchmarking against industry standards and emerging trends.
- Ideally, familiarity with WordPress, web accessibility standards, and SEO best practices.
- Superb communication and presentation skills, creative thinking and ability to balance priorities.
- Proficiency in English and ideally another language.
- Demonstrated support for Greenpeace mission and values.
Requirements
- Ability to work in an international distributed team across different time zones.
- Encouragement to develop both personally and professionally, with access to a wide range of learning and development opportunities.
- Access to wellness initiatives, such as yoga and meditation.
- Opportunity to join global Equity, Diversity & Inclusion staff communities.
Benefits
- Competitive NGO level salary and benefits, specifics depend on location.
To Apply
We welcome everyone to apply for our positions. We understand that some candidates hesitate to apply unless they meet 100% of the criteria. However, we strongly encourage you to apply if you meet some of the key criteria for our roles. We’d love to know how your unique experience can bring value to our team.
If you share our vision, please click 'apply for this job' below, to begin your application.
To apply for this role, we require you to answer a selection of key criteria and upload your CV (in English) via our online application form.
Addressing the key criteria is an important part of your application. We will be looking for evidence that demonstrates your skills and experience in these areas. Use examples where possible, to draw attention to experience, knowledge, achievements and skills gained in past employment or voluntary/leisure activities, provided they are relevant to the post.
If you have any questions about this vacancy or the application process, please email us at recruitment.int@greenpeace.org. Please note that all applications have to be filled out via the website and can't be submitted via this email.
CLOSING DATE
14th of April, 23:59 (CEST). Applications are reviewed on a rolling basis. If we reach a sufficient pool of qualified candidates, the role may close earlier than expected. To ensure your application is considered, we encourage you to apply as soon as possible.
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| 📍 | Be aware of the location restriction for this remote position: Latin America (LATAM), Europe, USA, UK, Africa |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
Latin America (LATAM), Europe, USA, UK, Africa
|
|
Job Type
full-time
|
Posted
Mar 31, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Latin America (LATAM), Europe, USA, UK, Africa |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
