[Hiring] Supervisor, Product Photography @ezCater

Role Description

We’re looking for a Supervisor, Product Photography to own the challenge of ensuring thousands of restaurant partners are represented with imagery that's accurate, appetizing, and consistent. This person will lead a small team of Photo Curation Specialists, oversee our national freelance photographer network, and be a central voice in how we define and measure photo quality as our menu tooling evolves.

• Own the quality standard.
• Develop and maintain photo quality frameworks, style guides, and acceptance criteria across in-house, freelance, and partner-submitted content.
• Manage our freelance network.
• Set quality and consistency standards across our national network of photographers conducting on-site shoots at restaurant partner locations.
• Participate in shoots, coach freelancers directly, and hold output to a high standard.
• Manage and develop a team of Photo Curation Specialists responsible for reviewing, processing, and maintaining photo content across the network.
• Set priorities, ensure adherence to SLAs, and build feedback loops that keep the team performing.
• Evolve how we operate by partnering with Product and Engineering to drive the transition to self-service tools and integrations.
• Own our photo metrics by tracking photo coverage metrics across the partner network and using that data to drive prioritization.
• Diagnose and fix process gaps, redesign what isn't working, and ensure photos flow correctly across our systems.
• Communicate the value of strong photo coverage to restaurant partners and critical cross-functional collaborators.
• Represent the discipline cross-functionally, advocating for what the work requires.

Qualifications

• 2+ years of food or product photography experience.
• 1-3 years of experience leading a team with a track record of direct feedback and developing people.
• Comfortable in Sigma, Tableau, or equivalent BI tools.
• Proficient in Salesforce, Monday.com, Slack, Lightroom, and Photoshop.
• Ability to travel up to 25% for Together Weeks, team gatherings, photoshoots, and other events.

Requirements

• Photography is your foundation; you know what makes an image work and can coach others on it.
• Data informs your decisions; you use data to surface issues and advocate for necessary changes.
• You know when something isn’t working and can propose better solutions.
• You manage projects well, tracking what matters and building relationships to drive collaboration.
• You communicate with clarity, synthesizing data into a point of view and giving constructive feedback.

Benefits

• Market competitive salary.
• Stock options.
• 12 paid holidays.
• Flexible PTO.
• 401K with ezCater match.
• Health/dental/FSA.
• Long-term disability insurance.
• Mental health and family planning resources.
• Remote-hybrid work from our Boston office or your home.
• Employee meal program.
• A tremendous amount of responsibility and autonomy.
• Engaged and passionate colleagues on challenging and impactful projects.