[Hiring] Staff Product Designer @Invoca

Role Description

We are completely modernising the Invoca platform for product led growth. In order to do that, we are fundamentally rethinking how our platform feels and performs across all of our products with a strong focus on stewarding a new modern design language - Rapport.

Our Product Design team touches every surface of the Invoca platform. Rapport is the shared foundation that powers every Invoca product surface across Agent Studio, AI Signals, Signal Discovery, Agent Quality Management, Insights and Analytics and the growing portfolio of agentic experiences. Rapport is not a style guide or a Figma library. It is the connective tissue between design intent and product reality at scale: a living system of tokens, components, patterns, documentation, and tooling that designers and engineers across Invoca depend on every day to build with speed, quality, and consistency.

In the AI-native era, Rapport must be machine-readable as well as human-readable: tokens need semantic structure that AI tools can reason about, documentation needs to serve both the designer using Figma and the AI coding tool generating product UI across Claude/ Cursor etc. This is the environment you're stepping into, and it is exactly the right moment to shape how Invoca builds coherent, intelligent, and high-quality experiences across the platform.

You Will:

• Own Rapport’s design foundations: tokens, visual language, patterns, components, and the principles that connect them.
• Shape how color, typography, spacing, iconography, motion, interaction, and emerging AI experience patterns come together to make Invoca feel like one cohesive product—not a collection of disconnected surfaces.
• Make system-level decisions that cascade across the product.

Responsibilities:

• Define and evolve Invoca’s visual language.
• Own the design architecture of Rapport.
• Make consequential system decisions.
• Establish design principles and tenets for design system usage.
• Raise the visual quality bar across the platform.
• Evolve Rapport for AI-native experiences.
• Make the system machine-readable.
• Partner deeply with Engineering on implementation fidelity.
• Partner with the Head of Design and Product Designers across Invoca.
• Shape design system governance.
• Help connect the system to the broader customer experience.
• Champion accessibility, consistency, and usability.
• Influence the future of product design at Invoca.

Qualifications

• You’re an exceptional product designer with deep systems thinking and a strong attention to detail on visual craft.
• You’ve worked on mature design systems and understand the architectural decisions involved.
• You’re comfortable in Figma, GitHub, and strategic conversations with product leadership.
• You have expert-level visual and product design craft.
• You have a strong visual point of view.
• You know how to evolve a mature design language without fragmenting it.
• You can make complex token and architecture decisions understandable to non-specialists.
• You’re interested in making design systems more machine-readable and AI-native.
• You’ve been a quality bar holder for a system used by many designers.

Requirements

• Location: This is a remote-first role. Candidates must be based within ~2 hour drive of specified areas in the U.S.
• Occasional business travel may be required.

Benefits

• Base Salary: $139,000–$208,000
• Variable Compensation: Bonus and/or commission eligibility, where applicable.
• Equity: All employees are invited to share in Invoca's success through our stock option program.
• Day-One Health Benefits – Medical, dental, and vision coverage begins on your first day of employment for U.S.-based teammates.
• Mental Wellbeing – Access to mental wellbeing support and an Employee Assistance Program (EAP).
• Wellness Subsidy – Reimbursement for gym memberships, fitness classes, and more.
• Flexible Time Off – Encouraging a healthy work-life balance.
• Paid Holidays – 20 U.S. paid holidays, including a winter break.
• Paid Family Leave – Up to 12 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
• Paid Medical Leave – Up to 12 weeks of 100% paid leave for childbirth and medical needs.
• Enterprise-Grade AI Tools – Access to industry-leading enterprise AI tools.
• Professional Development – Annual reimbursement of up to $1,000 for learning and certifications.
• 401(k) – Invoca offers a 401(k) plan with a company match of up to 4%.
• Recognition Programs – Company-wide and team recognition programs.
• InVacation (Sabbatical) – Sabbatical after seven years of service.