[Hiring] Staff Product Designer @Fetch

Role Description

Fetch is looking for a Staff Product Designer to lead experience design for our Receipt & Rewards experience, the foundation that helps us understand everyday purchases and reward users accurately.

As part of the Receipt Intelligence design team, you’ll shape how users submit and connect purchases, understand what happened, resolve problems, and ultimately receive value for their activity. This is a complex design space spanning consumer experience, machine learning, data quality, processing, and platform integrity. Your challenge is to make that complexity feel simple, useful, and trustworthy for users, while helping Fetch turn receipt evidence into reliable purchase intelligence.

This is a senior individual-contributor role with influence beyond individual features. You’ll define problems, lead complex initiatives, and connect decisions across the receipt journey and broader Fetch experience. You’ll partner closely with Product, Engineering, User Research, and Data Science to balance user needs, business outcomes, data quality, and technical constraints.

Qualifications

• 8+ years of product design experience.
• Proven product leadership at Staff-level scope.
• A track record of leading complex, ambiguous, multi-quarter initiatives from problem definition through launch, learning, and iteration, with meaningful customer and business impact.
• Exceptional product design craft.
• A high bar for interaction and visual design, usability, accessibility, and production quality, with the ability to make technically complex systems feel simple, intuitive, and trustworthy.
• Strong systems thinking.
• Strong judgment with AI and intelligent systems.
• Evidence-led product thinking.
• Influence without authority.
• A multiplier for the team.

Requirements

• Lead complex, high-ambiguity initiatives across Receipt Intelligence, connecting receipt capture, digital account linking, recognition, matching, and rewarding into a clear and cohesive user experience.
• Own experience quality and outcomes across the journey.
• Identify gaps between a user’s action, how Fetch interprets it, the value they receive, and what they should do next.
• Define design direction by framing problems, identifying opportunities, defining hypotheses and success measures, and shaping solution strategy with Product and Engineering.
• Design beyond individual features. Ensure receipt & reward experiences connect coherently to the broader Fetch ecosystem.
• Design the relationship between users and intelligent systems. Create clear signals, feedback, guidance, and recovery experiences that help people understand what the system is doing and build confidence in the outcome.
• Navigate complex trade-offs between user simplicity, accessibility, data quality, business outcomes, and technical constraints, using research, data, experimentation, and structured thinking to drive decisions.
• Raise the quality and coherence of the experience by evolving interaction patterns, systems, and frameworks that make Fetch easier to understand and use.
• Drive alignment across teams and disciplines, proactively identifying dependencies and resolving ambiguity across Product, Engineering, Research, Data Science, and adjacent teams.
• Elevate the design team through critique, mentorship, feedback, and stronger ways of working.

Benefits

• Competitive compensation packages including base, equity, and benefits.
• Base salary range for this position is [$173,742 - $204,402].