[Hiring] Staff Product Designer @R37 Lab, R1 RCM

Role Description

The Staff Product Designer designs intuitive, accessible, and scalable product experiences that consistently reflect the R1 brand within the Phare Flow application (part of the Phare Operating System). This role partners closely with Product & Engineering, Marketing, and directly with users to identify strengths and opportunities across our products, translating research and insights into design improvements that elevate usability, accessibility, consistency, and business impact across the product suite.

As a valued member of a collaborative, motivated, and innovative team, the staff product designer works closely with various teams across platforms and business units in the end-to-end product process. This role will require leveraging design, facilitation, presentation, and interpersonal skills while actively contributing to high-level strategic decisions alongside executive partners.

Essential Responsibilities

• Partner closely with Product Managers, Engineers, Process Engineers, and Product Design peers to create efficient workflows, intuitive interface solutions, and research-driven outcomes.
• Review existing products and develop a collaborative approach to make meaningful design changes.
• Develop and evolve frameworks and principles that standardize user experience and interface design, enabling consistency and quality across teams and products.
• Advocate for and assert design concepts with confidence, promoting a clear and persuasive design perspective in company-wide discussions.
• Collaborate with Marketing to ensure product experiences reflect the R1 brand; where needed, define and recommend brand guidelines specific to user interfaces.
• Engage directly with users through observation and shadowing to identify accessibility, usability, and experience improvement opportunities.
• Articulate product design strategy in a way that builds alignment, inspires leadership, and drives informed decision-making.
• Facilitate and lead workshops that foster design thinking across cross-functional teams and create shared understanding.
• Spearhead large, complex initiatives that influence product strategy and deliver meaningful, high-impact experiences.
• Demonstrate strong business acumen to influence, negotiate, and communicate effectively at all organizational levels.
• Drive multi-quarter design roadmaps aligned to key company investments and strategic priorities.
• Mentor and share knowledge with peers, supporting growth in both technical craft and professional development.

Qualifications

• 5 years of product management experience.
• 2 years of healthcare experience.

Benefits

• Top-of-market compensation (salary + bonus).
• Flexible PTO.
• Comprehensive health benefits.
• 401(k) matching.

Interview Logistics Notice

As part of our hiring process, selected candidates will participate in an in-person interview. Candidates located near one of our talent hubs—San Francisco, New York, Austin, or Chicago—will be scheduled to meet with team members in those locations. For candidates residing outside these areas, we will arrange travel to a hub for the interview. Travel accommodation will be provided as needed. We are committed to providing equal employment opportunities and ensuring a fair and inclusive experience for all applicants.

Compensation

For this US-based position, the base pay range is $140,000.00-$300,000 per year. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan.

Company Description

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups, and explore new paths for your career.

Our associates are given the chance to contribute, think boldly, and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.