[Hiring] Sr. Lead UX Designer @Coupa Software

Role Description

As a Lead Designer on Coupa’s Supplier Experience team, you will own the design vision for the Foundations pillar of the Coupa network. This pillar underpins the Supplier Grow and Transact experiences, providing the shared platform, systems, and workflows that connect suppliers to the full Coupa ecosystem. You will design the core experiences that every supplier relies on, from onboarding and identity to profile management and navigation across Coupa products. Your work will ensure suppliers can move seamlessly between Grow, Transact, and other Coupa offerings, without friction or duplication, regardless of where they are in their business journey. A key focus of this role is establishing the Coupa Supplier Portal (CPS) as the single source of truth for suppliers.

You will help consolidate fragmented experiences into a cohesive, AI-powered network portal that gives suppliers clear access to all of Coupa, whether they are just getting started with their first customer or managing relationships with many buyers.

What You'll Do

• Define the end-to-end design strategy for the Foundations pillar, including supplier onboarding, identity, profiles, navigation, and shared platform capabilities.
• Lead the design of foundational, cross-product experiences that enable suppliers to move seamlessly across Coupa.
• Partner closely with Product, Engineering, and Operations leaders to shape platform roadmaps, define shared requirements, and make thoughtful tradeoffs.
• Help define how AI supports foundational supplier experiences, from guided onboarding and profile intelligence to proactive recommendations.
• Produce high-quality flows, components, prototypes, interaction specifications, and end-to-end service experience maps.
• Lead and collaborate on research with a global range of suppliers to understand onboarding challenges, trust signals, and cross-product friction.
• Work closely with the Design Systems team to evolve shared patterns, components, and platform conventions.

Qualifications

• 10+ years of product design experience designing complex B2B SaaS, platform, or marketplace products.
• A proven ability to simplify complexity, demonstrated through work on foundational or high-stakes workflows.
• Systems thinking, with an understanding of how data, identity, trust, and workflows move through an ecosystem over time.
• Strong design craft, including expert-level Figma skills and experience contributing to mature design systems.
• Clear communication and influence, with the ability to align cross-functional partners and collaborate closely with engineering.
• Builder mindset: proactive, takes initiative, works independently, and thrives in ambiguous environments.

Company Description

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers.
• Collaborative Culture: We value collaboration and teamwork, driven by transparency and a shared commitment to excellence.
• Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.