[Hiring] Senior UX Manager @SecurityScorecard

Role Description

SecurityScorecard is looking for a stellar, empathetic, and results-oriented Senior UX Manager who leads people the way great designers craft products: with intention, empathy, and an uncompromising results orientation. This is a player-coach role for someone who has mastered the senior IC craft — end-to-end product design, design systems, accessibility-first execution, AI-native workflows — and is now ready to multiply that excellence through a team.

You’ll own team health, design velocity, and process — including running Agile scrum ceremonies that keep design planned, visible, and delivered on cadence with Product and Engineering. You’ll spearhead the operating system of the design organization: structured workflows, transparent tracking, a governed Design System, and a feedback culture where critique is direct, kind, and elevating in both directions.

We’re looking for someone human-led and empathy-driven who is also relentlessly accountable to outcomes — an excellent feedback giver and taker who brings their best self, meets people where they are, and moves the whole team in the same direction. You’ve done the work you’ll be managing. Now you’ll set the standard — and bring others up with you.

What You’ll Do

• People Leadership & Team Health:
  • Directly manage a team of designers at a healthy span of control.
  • Conduct meaningful 1:1s, performance reviews, and career development conversations.
  • Lead with empathy, own team morale and retention with measurable targets.
  • Cultivate a culture of transparency where every designer knows where they stand and where they’re headed.
• Agile Design Process Leadership:
  • Run and continuously improve Agile ceremonies for the design team — sprint planning, standups, retrospectives, and design reviews.
  • Integrate design seamlessly into scrum cycles alongside Product and Engineering.
  • Ensure design work is planned, visible, estimated, and delivered on cadence — never a bottleneck, never a black box.
• Hands-On Design Excellence:
  • Stay close to the craft; own a feature end-to-end when needed.
  • Review, critique, and elevate the team’s output daily.
  • Your feedback raises the bar; your example sets it.
• Stakeholder Management & Cross-Functional Partnership:
  • Serve as the primary design liaison to Product Management, Engineering, and business stakeholders.
  • Translate between design intent and business priorities fluently.
  • Participate in roadmap planning, negotiate scope with clarity and directness.
  • Build the cross-functional trust that makes design a strategic partner — not a service desk.
• Research & Data Integration:
  • Ensure the team synthesizes usability testing and behavioral analytics into design iterations.
  • Partner with UX Research to translate findings into personas, journey maps, and design decisions grounded in evidence — not opinion.
• AI-Native Team Enablement:
  • Champion AI-augmented design workflows across the team.
  • Set adoption goals, share best practices, and model an AI-by-Design mindset.
• Talent Development & Feedback Culture:
  • Build professional growth plans for every direct report with clear markers for success.
  • Give feedback that is direct, kind, and actionable — and receive it the same way.
  • Stretch senior designers toward promotion and expanded scope.
  • Make this team known as a place where great designers grow.

Qualifications

• 8+ years of experience in UX/Product Design, including 3+ years directly managing designers.
• Hands-on experience running Agile scrum ceremonies in some capacity.
• Full command of the senior IC toolkit: end-to-end product design ownership.
• Deep proficiency in Figma, including component architecture and prototyping.
• Hands-on experience building, governing, and scaling Design Systems.
• Strong understanding of accessibility standards (WCAG 2.2).
• Experience synthesizing behavioral analytics and usability testing into design decisions.
• Proven stakeholder management skills.
• Human-led and empathy-driven.
• An excellent feedback giver and taker.
• Bachelor’s degree in Design, Human-Computer Interaction, or a related field.

Preferred Qualifications

• Formal Agile training certification (CSM, PSM, SAFe, or equivalent).
• Experience in B2B SaaS, cybersecurity, or enterprise platform products.
• Track record of improving team health, morale, and retention metrics.
• Experience implementing JIRA-based or equivalent tracking systems for design teams.
• Familiarity with AI-augmented design workflows.
• Experience leading teams through organizational transformation.

Benefits

• Competitive salary and stock options.
• Health benefits.
• Unlimited PTO.
• Parental leave.
• Tuition reimbursements.
• Estimated total compensation range: $185,000 - $230,000 (base plus bonus).