[Hiring] Senior UX Designer @Pearson

Role Description

Pearson Virtual Schools is seeking a Senior UX Designer to lead the design of AI-powered learning experiences for students, teachers, and families across our K–12 virtual school platforms. In this role, you will work end-to-end, from framing design problems and contributing to user research through prototyping and validating high-fidelity experiences that reach hundreds of thousands of learners.

You will partner closely with Product Management, Engineering, Data Analytics, and UX Research to translate learner insights and business goals into intuitive, accessible, and engaging product experiences, including interfaces that make AI-driven features legible and trustworthy for students and educators.

This is a primarily remote role, with occasional travel for in-person collaboration with colleagues and customers.

What You’ll Do

• Research & Insight
  • Conduct usability tests, structured interviews, and contextual observations to validate design decisions and uncover user needs throughout the design process.
  • Partner with Product and UX Research to contribute to study design, synthesize findings, and translate insights into clear design direction.
  • Interpret qualitative and quantitative signals, including product analytics, usability results, and A/B test outcomes, to inform and validate design decisions.
  • Identify usability and engagement gaps through prototype testing and ongoing user feedback, resolving issues before they reach production.
  • Stay current with evaluation methods and UX best practices, sharing relevant techniques that strengthen the team’s design process.
• Design & Prototyping
  • Own end-to-end product design, from user flows and rough concepts through wireframes, high-fidelity designs, and developer-ready specifications, driving an iterative process from first concept to final handoff.
  • Design AI-powered experiences including conversational interfaces, adaptive learning flows, generative content surfaces, and intelligent recommendation features.
  • Think in systems: design for all states, edge cases, error conditions, and empty states.
  • Deliver responsive designs across web and mobile, ensuring layouts and interactions hold up across devices, breakpoints, and screen sizes.
  • Use AI tools as design accelerants, including AI design tools, to iterate on more concepts faster.
  • Define and maintain interaction patterns, UX standards, and component contributions for the shared design system.
  • Treat accessibility as a design foundation: ensure all work meets WCAG 2.2 standards from the start.
• Collaboration & Strategic Influence
  • Partner with Product Management, Engineering, and Data Analytics to shape product direction and influence roadmap prioritization.
  • Communicate research findings and design decisions in compelling, story-driven ways.
  • Balance user needs, business goals, and delivery constraints to advocate for decisions that move the product forward.
  • Champion underserved user groups, including students with disabilities and English language learners.
• Mentorship & Team Contribution
  • Serve as a mentor across the design team, sharing expertise in design craft, research methods, and decision-making.
  • Contribute to team practices, design critique, workshop facilitation, shared documentation, and workflow improvements.
  • Model a standard of curiosity, rigor, and craft that sets the bar others aspire to reach.

Qualifications

• 7+ years of experience in UX design or a closely related discipline.
• Experience conducting usability tests and mixed-method research activities.
• Experience designing for AI-powered product features.
• A strong portfolio demonstrating end-to-end ownership of complex, shipped products.
• Experience working in Agile or Lean UX environments.

Requirements

• Expert proficiency in Figma for design and prototyping.
• AI literacy, comfortable applying AI tools to design workflows.
• Data fluency, comfortable working with product analytics platforms.
• Strong information architecture, user journey mapping, and interaction design skills.
• Solid grasp of visual design fundamentals.
• Deep understanding of accessibility standards (WCAG 2.2 and Section 508).
• Experience contributing to or maintaining a shared design system.
• Excellent communication and storytelling skills.
• Demonstrated ability to navigate competing priorities.

Preferred Qualifications

• Experience in the K–12 education sector.
• Familiarity with AI-assisted design and research tooling.
• Background in mixed-methods research.
• Understanding of pedagogy and instructional design principles.
• Familiarity with learning management systems (LMS).

Benefits

• Full-time salary range for this role is $105,000 – $135,000.
• This position is eligible to participate in an annual incentive program.