[Hiring] Senior UX Designer @Cleo (US)

Role Description

We are seeking an AI-native Senior UX Designer to help shape the future of enterprise software in an AI-first world. This role is for designers who are driven to deeply understand users and translate complex supply chain challenges into intuitive, elegant experiences. You will join a team redefining how products are conceived, designed, and built — leveraging AI to accelerate insight, decision-making, and execution. This role sits at the intersection of enterprise UX, AI-enabled workflows, systems thinking, and business outcomes. You will help define how intelligent capabilities are surfaced inside complex operational workflows while also evolving how UX itself is practiced in an AI-centered product development lifecycle. You will work closely with Product Management, Engineering, Architecture, Data/AI teams, and executive stakeholders to design scalable, trustworthy, and high-impact experiences for some of the world's most complex supply chain environments.

What You Will Be Doing

• Partner with Product Management and Architecture to define experience strategy across key platform areas.
• Lead problem framing and user insight development for complex supply chain workflows.
• Translate ambiguity into clear experience direction using appropriate fidelity.
• Design AI-centered user experiences that leverage recommendation systems and intelligent automation.
• Use AI-assisted workflows throughout the UX process.
• Drive continuous validation and learning, combining qualitative and quantitative methods.
• Collaborate deeply with engineering teams to ensure high-quality implementation.
• Act as a strong UX voice in cross-functional decision-making.
• Shape and scale design systems and interaction patterns.
• Contribute to a culture of design excellence and innovation.

Qualifications

• 5+ years designing complex, data-rich enterprise applications.
• Experience designing adaptive AI-infused experiences.
• Experience leading UX for meaningful product areas or initiatives.
• Portfolio demonstrating end-to-end product thinking.
• Strong systems thinking within complex technical domains.
• Ability to navigate ambiguity and define clear experience direction.
• Experience integrating user research and product data into decisions.
• Deep collaboration with engineering teams.
• Strong communication and influencing skills.
• High bar for craft and detail.

Benefits

• Compensation $140,000 to $160,000 + bonus opportunity
• Great Healthcare + Dental + Vision
• Flexible PTO
• Culture of support, encouraging Life-Work balance
• 401k match
• FSA and HSA options
• Employee Assistance Program
• Paid Parental Leave
• Representing a company with 4,000+ clients and a 99% retention rate
• Accelerated title and salary growth potential
• A fun and energetic work environment

Company Description

Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.