[Hiring] Senior UX Designer @House Rx

Role Description

We are seeking an experienced Senior UX / Product Designer to join our team as we raise the bar for digital experiences in healthcare. A designer in this role will closely collaborate with our product, clinical operations, and engineering teams, while also engaging directly with our customers and users. They will be responsible for conducting primary research with our end users and supporting product managers in identifying key problems within the platform that deserve focus and investment.

Key Responsibilities:

• Develop a deep understanding of our clinical team members' user journeys, the jobs to be done, and the pain points that we can improve.
• Continue to evolve and define our UX principles, frameworks, and best practices.
• Collaborate across the entire organization to ensure you are getting the best feedback from the right people.
• Be a builder at heart with technical depth, understanding how a feature is built in the codebase with the help of AI.
• AI-native, meaningfully changing how you work through AI to rethink what's possible.
• Create a culture of innovation, push back on preconceived notions, and approach problems with consistent patterns.
• Self-driven, finding problems and forming views without waiting to be told what to do next.
• Foster a culture of collaboration, continuous learning, discussion, and healthy debate.
• Be willing to go above and beyond, focusing on quality and creating community.
• Stay up-to-date with industry trends and emerging technologies to identify opportunities for ongoing innovation & improvement.

Qualifications

• 5+ years of professional product/UX design experience, working closely with engineering teams and managing cross-functional stakeholders.
• Experience designing for complex, multi-step workflows in software products (e.g., operational tools, workflow systems, or data-heavy applications).
• Experience working on pharmacy management systems, electronic health records (EHRs), or related healthcare SaaS software strongly preferred.
• A strong portfolio demonstrating creative problem solving and critical thinking within complex systems and ambiguous problem spaces.
• Deep curiosity and enthusiasm for AI, with hands-on experience of how AI can enhance user experiences, automate workflows, and reshape how products are built.
• Extreme proficiency in Claude Code or similar, with the ability to produce implementation-ready designs.
• Excellent communication, collaboration, and project management skills.
• An ability to bring together opposing viewpoints and facilitate healthy discussion to arrive at the most effective outcome.
• Strong analytical, problem-solving, and critical thinking skills.
• A startup mindset, comfortable navigating shifting priorities and moving quickly in ambiguous environments.

Benefits

• Flexible work hours and flexible paid time off.
• Work remotely.
• Generous parental leave.
• Comprehensive healthcare, vision, and dental benefits.
• Competitive salary and equity stake.

Expected Full-Time Base Salary

$165,000 - $190,000. These ranges represent the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements like equity, paid time off, and benefits.