[Hiring] Senior UX Designer @PointClickCare

Role Description

PointClickCare is looking for a talented Senior UX Designer interested in making a real difference in human lives. By improving the usability of our platform, you will be enabling care professionals to make better informed decisions for their patients and directly impact their success. The ideal candidate has a keen eye for design, strong interpersonal and empathetic skills, an analytical mind, and an ability to thrive in a complex and fast-moving environment.

Reporting to our Sr Manager, UX, you will be deeply involved cross functionally with the Product and Engineering teams. By building relationships with our users, representatives, customer success and other groups, you will holistically improve the usability of our platform in a way that is in touch with our users' needs.

Duties and Responsibilities:

• Conducting user research and testing
• Creating mockups to articulate functionality and design
• Refining user personas and mapping journeys
• Championing best practices in user experience design
• Collaborate with Product Management to iterate on strategic execution
• Collaborate with Engineers and QA to ensure accurate implementation

Qualifications

• Proven work experience with Data Governance, Risk and Compliance or Regulatory teams
• Strong eye for visual design
• Experience with AI prototyping tools
• Flawless attention to detail
• Experience procuring qualitative and quantitative data
• Experience working in an agile environment
• Expertise with established and emerging design practices
• Ability to manage competing priorities
• Passion for helping others and fostering relationships throughout the org
• Creative and analytical mindsets
• Working knowledge of HTML and CSS is helpful for discussing specs with engineers
• Expertise in design and prototyping tools such as Figma, Adobe, Protopie, etc.
• Experience in usability testing and analytics platforms

Requirements

• Must have portfolio attached for eligibility

Benefits

• Base salary range: $131,000 - $141,000
• 10% performance-based bonus
• Full-time benefits

Company Description

At PointClickCare, our mission is simple: to help providers deliver exceptional care. We empower our employees to push boundaries, innovate, and shape the future of healthcare.

• Largest long-term and post-acute care dataset
• Marketplace of 400+ integrated partners
• Serves over 30,000 provider organizations
• Reinvest a significant percentage of revenue back into research and development
• Recognized by Forbes as a top private cloud company
• Honored as one of Canada’s Most Admired Corporate Cultures
• Offers flexibility, growth opportunities, and meaningful work