[Hiring] Senior Product Designer @Ocrolus Inc.

Role Description

We're looking for a driven Product Designer who brings their own curiosity and initiative to the work. You thrive in ambiguity, are energized by complex user problems, and naturally gravitate toward finding the design opportunity in every conversation. You move fast—using AI-powered prototyping tools to explore ideas and generate feedback quickly—then translate that thinking into polished, engineer-ready Figma deliverables. You build close partnerships with Product Management and UX Research, and you're as comfortable shaping what gets worked on as you are executing it.

Responsibilities

• Define the user experience for our digital product, including the creation of process artifacts such as User Journeys, Interaction patterns, task-flows, sketches, wireframes, and Visual Design.
• Take ownership of translating vague or qualitative customer feedback into actionable design hypotheses and workflow improvements.
• Proactively seek out friction in the product experience; bring forward design problems before they are assigned to you.
• Leverage AI-powered prototyping tools (including Claude, Replit, Figma Make, and similar) to rapidly generate interactive prototypes for fast feedback loops with stakeholders and customers.
• Translate AI-assisted prototypes into high-fidelity, developer-ready designs in Figma, ensuring engineers can pick up and implement designs with minimal ambiguity.
• Ask the right questions of stakeholders and customers upfront—surface the design inputs that matter and cut through noise to prioritize effectively.
• Partner with Product Management and UX Research to identify areas of friction in the mortgage lender workflow and drive design reviews in those areas.
• Look for opportunities to solve problems in unique and innovative ways and help maintain visual and brand consistency between all products and platforms.
• Build functional prototypes to validate and test your designs.

Qualifications

• 3–5 years of product design experience, with a portfolio that shows real ownership—not just execution of someone else's vision.
• Figma proficiency is required; candidates without strong Figma experience will not be considered.
• Hands-on experience using AI tools (e.g., Claude, Figma Make, Replit, or similar) for rapid prototyping.
• A self-starter mentality: you identify problems on your own, form a point of view, and drive toward solutions.
• Demonstrated ability to independently interpret ambiguous customer or stakeholder feedback and translate it into structured, actionable UX improvements.
• Genuine curiosity about the product and users—you ask questions others don't think to ask and aren't satisfied with surface-level answers.
• Strong communication skills—ability to present design decisions confidently, ask sharp questions in stakeholder reviews, and build alignment without being directive.
• Solid grounding in UX design and design thinking principles; able to manage your own workflow and deadlines with an emphasis on quality and timely delivery.
• A portfolio that demonstrates real problem-solving—not just polish—across digital product experiences.
• Familiarity with mortgage lending workflows, underwriting processes, or fintech products is a plus, but hunger to learn the domain matters more.
• Comfort with JIRA and Agile environments.

Requirements

• Experience in financial services or mortgage technology products.
• Comfort working directly with engineering teams in sprint-based delivery environments.
• Exposure to design systems creation or governance.
• Curious and inquisitive; patient problem solver; positive and adaptable.

Benefits

• Fast-growing, remote-first company environment.
• Opportunity to grow your skills and take ownership of your work.
• Make a meaningful impact.

Company Description

We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. Our culture is grounded in four core values:

• Empathy – Understand and serve with compassion.
• Curiosity – Explore new ideas and question the status quo.
• Humility – Listen, be grounded, and remain open-minded.
• Ownership – Love what you do, work hard, and deliver excellence.

We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.

We look forward to building the future of lending together.