[Hiring] Senior Product Designer @Referrals Only

Role Description

Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.

• Design and structure consistent experiences across complex flows, multiple teams, and domains within shared products and systems.
• Collaborate closely with Product and Engineering to organize complex user journeys, define usage rules, and ensure coherence across solutions used by multiple users or internal teams.
• Create experience design deliverables including journey maps, service blueprints, information architecture documentation, prototypes, and design systems.
• Facilitate workshops and contribute to strategic design decisions at the portfolio level.
• Apply research methods such as contextual analysis, moderated interviews, and user testing to inform design direction.
• Regularly assess and communicate project scope, risks, and updates to stakeholders.
• Balance client and Thoughtworker expectations by clearly communicating experience design deliverables.
• Support less-experienced designers and extend your expertise across the team.
• Advocate for experience design within and beyond Thoughtworks through conferences, webinars, meetups, and community contributions.

Qualifications

• You have solid experience as a Product Designer working on complex B2B, SaaS, or internal systems products.
• You bring strong information architecture skills and a proven ability to structure and simplify complex user flows.
• You have hands-on experience collaborating directly with engineering teams throughout the product development cycle.
• You are comfortable leading and advising research activities, employing methods such as contextual inquiry, moderated interviews, and user testing.
• You are an experienced storyteller, able to clearly present research findings and design decisions to diverse stakeholders.
• You bring an inspiring, structured approach to design and enjoy facilitating client and team sessions around complex systems.
• You understand stakeholder management and can liaise effectively between clients, product, and engineering teams to ensure alignment and trust.
• You are comfortable designing solo or collaborating across disciplines to deliver high-quality experience design outputs.
• You have a knack for defining project roles and building confidence in your design teammates.
• You are passionate about contributing to the growing experience design community at Thoughtworks through peer reviews and knowledge sharing.
• Advanced English level.

Requirements

• You have experience working with shared platforms or systems across multiple teams or domains.
• You bring familiarity with integrations or APIs and how they shape user experience decisions.
• You have a background in enterprise or B2B product environments.

Benefits

• Enjoy a flexible benefits budget (restaurants/public transport/nursery/health insurance).
• Keep growing thanks to Learning budget.
• Get a work from home budget.
• Enjoy working in an international, diverse and inclusive environment.