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Senior Product Design Manager, Core Experiences @Gusto, Inc.

[Hiring] Senior Product Design Manager, Core Experiences @Gusto, Inc.

Mar 25, 2025 - Gusto, Inc. is hiring a remote Senior Product Design Manager, Core Experiences. đź’¸ Salary: $174,000 - $216,000 in most remote locations. đź“ŤLocation: USA, Canada.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a Product Designer Manager for our Core Experiences platform, you’ll be responsible for operating in a player-coach capacity, responsible for designing and building our core experience platform including:

  • Common experiences like the employee lifecycle
  • Reporting
  • Roles and permissions
  • Communications platform
  • More

This role will also cover part of our senior leadership responsibilities while our design lead is on parental leave, and will be our acting design lead at the senior quartet level, stewarding our design vision across the Platform. During this leave, you will have five direct reports who you will work collaboratively with to build cohesive, simple user experiences that scale.

As a senior design leader, you will also have the opportunity to work closely with our Principal Designer, stewarding a lot of the design vision across our Platform. Although your primary job is to empower your team and align with key cross-functional partners in product management and engineering, you will also take on projects as an individual contributor to build deep domain expertise and unblock your team.

Here’s what you’ll do day-to-day:

  • Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems and identify key opportunities for the customer and our business.
  • Empower a small deal of product designers, creating the conditions for them to do work they’re proud of and that serves the needs of our customers.
  • Craft the end-to-end journeys and develop frameworks and principles that can be used to help align our teams on the right experiences.
  • Collaborate with other key teams and stakeholders at Gusto such as Legal, Compliance, Risk Operations, Customer Support, and other various product owners.
  • Ensure that proposed solutions are customer-informed through research, data, and insights from our Customer Support team.
  • Balance an iterative approach and urgency to solve customer pain with ensuring that short-term improvements ladder up to long-term vision and meet a high bar for the customer experience.
  • Hold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive.
  • Design and advocate for cohesive experiences through the use of Workbench, our Design System, and other platform capabilities.
  • Speak clearly to tradeoffs and the “Why” behind design decisions in terms non-designers can understand and participate in.
  • Collaborate with designers and design leaders on other teams to develop cohesive solutions for shared problems.

Qualifications

  • 8+ years' Product Design experience, with at least 3 of those years being in management roles.
  • Ideally you’ve worked on enabling simple, easy to use experiences in complex domains like payroll, benefits, finance or banking.
  • A track record of upleveling direct reports and raising the bar for design quality within an organization.
  • A proven track record of designing great UX for complex workflows and crafting end-to-end experience visions and frameworks, while showcasing an iterative approach toward execution.
  • A customer-focused mindset and can speak to the impact of the experience they’ve shipped in tangible terms the business understands.
  • Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.
  • Communication and collaboration skills that enable you to explain the impact of your work, tradeoffs you’ve made, lessons learned, and design rationale, and generate alignment and enthusiasm across the company.
  • Ability to embrace ambiguous situations as opportunities to add clarity.
  • A builder who loves being hands on crafting high quality, high impact solutions directly and through pairing with more junior team members.
  • Systems thinking experience, including using and contributing to a Design System and designing with a Platform-first approach.
  • Strong UX craft — you can break down complex experiences and design with consideration for all touchpoints.
  • Ability to explain the impact of your work, tradeoffs you’ve made, lessons learned, and design rationale.
  • Strong understanding of common web patterns, foundations, and the ability to discern when to innovate versus adopt existing standards.
  • Passion for Gusto’s mission and the impact we can have on the world.

Requirements

  • Competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto).
  • Cash compensation range for this role is $174,000/yr to $216,000/yr in Denver & most remote locations, and $204,000/yr to $254,000/yr in San Francisco, Seattle & New York.
  • Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
  • Employees based in Denver, San Francisco, and New York City will be expected to work from the office on designated days approximately 2-3 days per week.
  • When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Benefits

  • Gusto is proud to be an equal opportunity employer.
  • We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.
  • Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.
  • Gusto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

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Back to Remote jobs  >   Design
Senior Product Design Manager, Core Experiences @Gusto, Inc.
Design
Salary đź’¸ $174,000 - $216,000 in most remote locations
Remote Location
USA, Canada
Job Type full-time
Posted Mar 25, 2025
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đź“Ť Be aware of the location restriction for this remote position: USA, Canada
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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