[Hiring] Product Designer @point.me

Role Description

We're looking for a Product Designer to join our consumer product team. You'll report directly to our Head of Consumer Product and work alongside our senior designer, product managers, and engineers to improve the core point.me experience.

This role is for someone who wants to solve challenging new problems and build fast. We're shipping a lot of net-new products right now, and you'll start by owning high-value optimization work end-to-end and partnering on larger initiatives.

You'll move where the business needs you:

• A conversion experiment this week,
• A net-new surface the next,
• A research-heavy problem after that.

If you want breadth and are energized by working across all aspects of a product, this is the right place for you.

What You'll Do

• Own focused design work end-to-end across the consumer funnel: onboarding, search results, rate presentation, booking, and free-to-paid conversion moments.
• Partner on larger net-new initiatives with our senior designer and carry them through detailed design to engineering handoff.
• Translate product requirements, analytics, and member feedback into clear, testable design solutions.
• Prototype and pressure-test concepts quickly, using AI to help you get to a real answer faster.
• Produce production-ready designs, prototypes, and specs, and stay close to engineering through implementation and QA.
• Contribute to and help maintain our design system as our surface area grows.
• Support user research and usability testing and turn what we learn into design changes.
• Dig into session recordings, user feedback, and funnel analytics to spot friction and propose improvements without waiting to be asked.
• Build real fluency in award travel — loyalty programs, award charts, transfer partners — so your design decisions are grounded in how travelers think.

Who You Are

• You've shipped consumer digital products with engineers.
• You have a strong sense for visuals and interaction, caring about hierarchy, typography, empty states, error states, and edge cases.
• You have deep empathy for users and seek to understand their problems before opening Figma.
• You think in flows and can spot when a change in one place affects the experience three steps later.
• You’re a strong communicator, comfortable in a fully remote team environment.
• You’re flexible and eager to jump into different areas of the product as the team tackles the highest priority opportunities.
• Bonus: you love to travel and have a foundational understanding of the credit card points & miles and/or award travel ecosystem, or a strong desire to quickly learn about the space.

Qualifications

• 3 - 5 years of product or UX design experience
• A portfolio is required
• Fluency in Figma
• Working familiarity with AI design tools (experience with tools in this category matters more than experience with specific tools)
• Experience with A/B testing, B2C conversion optimization, and/or growth-oriented design
• Experience with user research or usability testing methods is a plus
• Experience in travel, fintech, and/or loyalty is a plus

Benefits

• Competitive salaries
• Ownership with meaningful equity
• Fully-paid Medical, Dental, Vision, HRA for US employees
• 100% distributed workforce, so you can contribute from anywhere
• Open vacation policy
• Paid family leave for all parents

Salary Information

The anticipated salary range for this role's listed level is $115,000 - $140,000. Level and salary ranges are determined through interviews and a review of experience, knowledge, skills, abilities of the applicant, in alignment with market data.

Equal Opportunity Employer

At point.me, we value a diverse team. That's why we are committed to providing equal opportunity employment regardless of race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other protected class. We encourage you to apply and to let us know if you require accommodation during the recruitment process.

Sound like a good fit? Let’s chat.