[Hiring] Product Design Lead - Sr Consultant, User Experience @Nationwide

Role Description

If you're passionate about helping a Fortune 100 company with nearly $70 billion in annual sales drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers, then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

We are seeking a senior-level product design lead that has the following characteristics:

• Experience in the P&C personal lines insurance industry space
• Specific experience in designing online quoting systems
• Excellent design skills with demonstrated future-forward design skills
• Exceptional design facilitation and collaboration skills

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

Do you shine in at least one core user experience (UX) competency? We have a passion for creating exceptional experiences that have a real impact on people’s lives and futures. If you understand the value UX provides in achieving strategic objectives and can articulate that value to cross-functional teams and business partners, we want to know more about you!

As a Senior Consultant in the User Experience organization, you’ll be viewed as an expert with the ability to drive the delivery of outstanding customer experiences. In addition to expertise in one core UX strength (experience strategy, research, information architecture, interaction design, interface design, front-end development, content strategy or design operations), you’ll need to demonstrate a thorough grasp of a couple others. It'll be important to have a deep understanding of the design process and an ability to work in ambiguous discovery phases of identifying the right problem to tackle and the detail delivering desirable products. You’ll also have opportunities to lead project teams to distill complex problems into clear solutions that exemplify standard methodologies and encourage others. You are a visionary and will need to be adept at articulating and defending design decisions in a way that can be understood.

Qualifications

• Undergraduate degree in UX, human-computer interaction, psychology, graphic design, information science, communications or related field preferred.
• Typically, eight or more years professionally practicing some aspect of human-centered design.

Requirements

• Excellent verbal and written communication skills.
• Comfortable speaking publicly to large groups and explaining design rationale to other parts of the business.
• Able to leverage data to make informed design decisions.
• Ability to navigate multiple partner groups, tell compelling narratives and influence others.
• Owns work with minimal oversight; very independent and self-motivated.
• Can provide leadership for all aspects of the design process, as well as areas outside field of expertise.
• Excellent communications skills (written and verbal).
• Clear user experience design focus; proven familiarity with emerging technologies and the ability to integrate new technologies to user experience designs.
• Strong interpersonal skills; ability to work effectively independently and in partnership with cross-functional teams.
• Proven project management skills; ability to perform well on multiple concurrent projects and meet timelines.
• Strong research, analytical, and troubleshooting skills.
• Acts as a source of expertise for direction, mentoring and guidance for less experienced team members.
• Works with development team to resolve technically complex issues requiring alignment across multiple business partners and subject areas.
• Understand and make progress toward the company’s consumer performance indicator (CPI) and key performance indicator (KPI) goals.

Benefits

• Medical/dental/vision insurance
• Life insurance
• Short and long term disability coverage
• Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
• Nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• Company-paid pension plan
• Business casual attire
• And more.