[Hiring] Lead UX Designer @ABC Financial Services

Role Description

Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together!

Are you looking to join a growing team of Product Designers who are shaping the future of fitness technology through deep user insight, strong product thinking, and scalable design? We are looking for a Senior, user-obsessed problem solver to join our Product Design team. Someone who thrives in complexity, brings clarity to ambiguity, and partners closely with Product and Engineering to deliver meaningful outcomes.

As a Senior Designer, you will be embedded within a development squad and own the end-to-end design of significant product initiatives. This includes:

• Leading discovery and research
• Shaping product strategy
• Facilitating workshops
• Designing and validating solutions
• Partnering closely with Engineering through implementation and iteration

You will also play a key role within the broader Design team, contributing to long-term initiatives such as evolving and scaling our design system (including the use of AI) as our product suite continues to grow.

Your role works closely with R&D to deliver high-quality UX design solutions across ABC’s product suite. You will:

• Partner closely with Product Management and Engineering to translate complex user needs and business requirements into clear, scalable, and usable experiences.
• Lead design efforts on complex problem spaces affecting gym operators and their members, applying strong judgment and attention to detail.
• Apply deep expertise in UX patterns, interaction principles, accessibility, and design systems, adapting them thoughtfully to different product contexts.
• Plan, conduct, and synthesize user research and usability testing, using qualitative and quantitative insights to inform product direction and design decisions.
• Drive an iterative, evidence-led design approach across discovery, definition, delivery, and post-launch optimization.
• Take shared ownership of the Design System, contributing to its evolution, governance, and consistent application across web and mobile platforms.
• Act as a design partner and mentor within squads and the wider Design team, raising the bar for craft, collaboration, and design thinking.

Qualifications

• Minimum 8+ years of experience designing complex SaaS products, ideally within B2B, platform, or multi-surface environments. Experience in a related vertical is a plus.
• Proven experience designing flows, systems, and scalable interaction patterns, not just individual screens or webpages.
• Strong experience working with design systems and component-based design; familiarity with React frameworks is a plus.
• Demonstrated experience across the entire product development lifecycle, with a strong bias toward discovery and user-centered decision making.
• Solid grounding in user psychology, research methodologies, and behavioral or usage data.
• A portfolio that shows a track record of delivering high-quality, impactful product experiences, including problem framing, iteration, and outcomes.
• High proficiency with Figma, and experience using tools such as Miro, Maze, and AI-assisted design tools (e.g. Make or similar).
• Strong prototyping skills, using Figma or comparable tools to test, validate, and refine solutions.
• Ability to manage and prioritize multiple streams of work across teams and problem spaces.
• Excellent communication, facilitation, and storytelling skills — able to clearly articulate design rationale and influence at team and company level.
• Self-directed, collaborative, and growth-oriented, aligning with ABC’s values of #OneTeam #BestLife #GrowthMindset.

Requirements

• Experience in a related vertical is a plus.

Benefits

• Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset.
• Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO!
• Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam.
• Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!
• Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement.
• Monthly reimbursement for your preferred health scheme.
• EAP – we get you help when you need it. Period.
• Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16.
• And more! – so many benefits we couldn’t even fit them all here!