[Hiring] Lead Product Designer @Intertek

Role Description

The Lead Product Designer is responsible for working closely with the Head of Design, Product, Engineering, and other designers. You will design for frontline employees, managers, and administrators. Initial priorities may include Wisetail coverage, with ongoing ownership transitioning to the Senior UX Designer through an agreed handoff. Convergence is the long-term focus of this role.

Shift/Schedule: Monday - Friday; core business hours.

What you’ll do:

• Lead the design direction for agreed Convergence product areas.
• Explore alternatives, make clear recommendations, and connect customer needs, business priorities, and technical constraints to the experience.
• Create polished interfaces and intuitive interactions with strong hierarchy, typography, layout, and attention to detail.
• Make complex learning and administration tools feel coherent and easy to use.
• Use sketches, wireframes, and interactive prototypes to explore ideas, explain behavior, and test decisions.
• Carry promising concepts through to detailed designs that engineers can implement.
• Apply strong UX thinking to journeys, navigation, and task flows.
• Resolve permissions, dependencies, and relevant loading, empty, error, and recovery states.
• Partner with UX and research colleagues for deeper investigation.
• Build new alongside existing design systems to develop reusable components and interaction patterns.
• Help establish a consistent, accessible experience across connected products and responsive interfaces.
• Work with Product and research partners to understand customer workflows and test important assumptions.
• Use usability findings and product evidence to improve designs throughout delivery.
• Partner closely with engineers to work within existing platform and integration constraints.
• Document behavior, resolve implementation questions, and review the built experience for usability, accessibility, and visual quality.
• Lead constructive design reviews and mentor other designers through hands-on feedback.
• Coordinate with Wisetail, Alchemy, and contractor designers to keep ownership, priorities, and shared patterns clear.

Qualifications

• Demonstrated experience leading design for complex digital products, taking work from ambiguous problems through implementation and iteration with substantial ownership of the resulting experience.
• Excellent interaction and visual design skills, with a portfolio showing polished, usable interfaces and thoughtful decisions about hierarchy, layout, typography, and behavior.
• Strong UX judgment and the ability to independently work through complex user flows, information architecture, and navigation.
• Expert proficiency in Figma and strong prototyping skills.
• Experience using and evolving design systems, designing accessible interfaces, and maintaining consistency across responsive web or connected product experiences.
• Technical fluency and experience collaborating with engineers on feasibility, data, permissions, and integration constraints.
• Strong product judgment, clear communication, and the ability to explain tradeoffs, prioritize with partners, and mentor colleagues as an individual contributor.

Preferred Requirements & Qualifications

• Enterprise software, learning platforms, workforce tools, or products used in manufacturing and frontline environments.
• Complex administration, content workflows, reporting, shared devices, or customer transitions between established products.
• Mobile design, interaction motion, or coded prototyping. Production coding is not required.

Salary & Benefits Information

• The base wage or salary range for this position is $130,000.
• In addition to competitive compensation packages, benefits include:
• Medical, dental, vision, life, and disability insurance.
• 401(k) with company match.
• Generous vacation/sick time (PTO).
• Tuition reimbursement and more.

Company Description

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision, we work to exceed our customers’ expectations while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

Intertek values diversity and is an Equal Employment Opportunity Employer that takes affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.