[Hiring] Head of UX @RoomPriceGenie

Role Description

As the Head of UX at RoomPriceGenie, you'll lead our small but mighty design and research team of two product designers and one user researcher. This isn't an IC role where you'll be pushing pixels or running sessions yourself. It's a leadership role focused on building the function, championing the team, and setting them up for success.

You'll set the strategic direction for how design and research operates, advocate for the team at leadership level, and create the conditions for your people to do their best work. You'll also play a key role in raising design and research maturity across the wider product organisation — guiding better decisions through clearer systems, guidelines, and shared insight.

Key Responsibilities

• Leadership Representation & Advocacy:
  • Champion design and research as a strategic partner that shapes the roadmap.
  • Partner with Product Leadership to translate strategic business priorities into a clear, sequenced roadmap for Design & Research.
• Strategic Direction & Vision:
  • Set a clear vision for the design and research function — defining what success looks like, where it's heading, and how it contributes to the company's overall strategy.
  • Raise design and research maturity by providing constructive critique and quality oversight to support high-quality product outcomes.
  • Create the space for the team to work on foundational initiatives that scale team impact.
• AI Operations & Enablement:
  • Set the strategic direction for how AI fits into the design & research workflow.
  • Foster a culture where the team integrates AI into product work.
  • Ensure designers and researchers play a key role in shaping product and AI direction.
• Stakeholder Collaboration:
  • Advocate for Design Thinking to be embedded throughout the product life cycle.
  • Proactively identify large, strategic UX opportunities that span across the product.
  • Navigate competing priorities between leadership direction and team capacity.
• Team Development & Coaching:
  • Provide ongoing coaching, mentoring, and constructive feedback through regular one-to-ones.
  • Build clear career frameworks and progression paths for Design and Research.
  • Encourage continuous learning, adaptability, and development within the team.

Qualifications

• A genuine understanding of both design and research disciplines.
• Proven experience in a senior design leadership role.
• A track record of advocating for both disciplines at the leadership level.
• Experience building or maturing a design function.
• Curiosity about AI and how it's changing the way design and research teams work.

Your Soft Skills

• A compassionate, proactive leadership style.
• Confident navigating difficult stakeholder dynamics.
• Strong communicator who can translate design value.
• Comfortable giving and receiving direct feedback.

Nice to Have

• Experience in or familiarity with the hotel or travel industry.
• Familiarity with building or scaling teams.
• Experience building and maintaining a design system.
• Experience working in scale-ups or startups.

Benefits

• Remote-First Model: Work from (almost!) anywhere.
• One Team, One Vision, One Goal: Collaborate to make magic happen.
• Epic Team Gatherings: Annual week of networking, brainstorming, and fun.
• Growth and Development: Personal and professional development opportunities.
• 5 Years? 5 Weeks!: Earn five weeks of bonus vacation time after five years.
• Birthday Celebrations: Take your birthday off, guilt-free.
• Flexible Hours: Balance your work and personal life seamlessly.
• Wellbeing Matters: Access to Headspace for mental health support.
• BetterHelp Support: Professional online therapy and counseling platform.