[Hiring] Head of Product Design @Aios Medical (YC W20/S21)

Role Description

You'll be stepping into a product that has grown fast and now needs strong design leadership, judgment, and structure. We've recently launched our mobile app, crossed £180M in annual revenue, and are expanding into new markets. Design hasn't kept pace with our growth. This is day one for Design at Aios.

You'll work across customer-facing products and internal tools. We're looking for someone who can run with ambiguity and be trusted to get things over the line without being managed closely. In practice, that means:

• Building a design system from scratch.
• Bringing real design thinking to our internal clinical dashboard.
• Raising the standard on our mobile and web experience.
• Redesigning internal tools around the people who use them every day.

You'll manage our current team of 2 product designers from day one, and grow the team from there. You'll report directly to Ben, Head of Product, with close oversight from Richie, CEO. You'll also work closely with Gzim, VP of Engineering, and Jordan, Head of CX.

This is a fully remote, full-time role, mostly async, with availability expected until midday Pacific Time two or three times a week for leadership meetings.

Key Responsibilities

• A design system that scales: brand colours, typography, tone of voice, component libraries, and the processes that make everything we ship feel consistent and intentional as the team grows.
• Redesign our clinical dashboard: you'll be the first designer to touch it. Start from first principles and build something clinicians love using every day.
• A mobile and web experience we're proud of: the mobile app is live and the product is growing fast. You'll own the design refresh and set the standard for everything that comes next.
• Internal tools that make the CX team faster: you'll spend a lot of time with the CX team, understand how they work, and structure the experience around them.
• A design team with direction: you'll work with our Product Designers, Melissa and Shannen from day one, bringing the structure and guidance that helps them do their best work. You'll grow the function from there, hiring as the product scales.

Qualifications

• Design obsession: You pick up on the smallest inconsistencies, think simple is beautiful and foresee the smallest of UX issues.
• Management experience: You have directly managed designers before, not just coordinated with them.
• Cross-platform experience: You have designed across multiple systems: web, mobile, and internal tools.
• Zero-to-one experience: You have built a product or design system from scratch before.
• Hands-on capability: You still enjoy designing and want to get stuck in and do some of the work yourself.
• UX research ownership: You have owned research beyond just running the occasional user interview.
• Copy and content design: You have worked closely with copy or owned it yourself.

Nice to Have

• Regulated environment experience: You have worked in healthcare, finance, or another regulated industry.
• European & US market experience: You have designed for European and US users.

Our Cultural Standards

• Belief in the mission: We will have served 100 million patients by the end of 2035.
• Unwavering integrity: We maintain impeccable ethics and unwavering integrity.
• Only the paranoid survive: We are only interested in “insanely great” execution.
• Commitment to candor: We expect full transparency from each other.
• A maniacal sense of urgency: Speed is critical and we need things done yesterday.
• Enduring frugality: We are frugal and spend our cash wisely.
• Bulldozing barriers: We are relentlessly resourceful.
• Keep your head down: We focus on what matters.
• The power of focus: Know your One Thing, and nail it.

Compensation & Benefits

• Compensation: $100k-200k/yr inc equity.
• Healthcare: comprehensive medical insurance (if appropriate).
• Remote: our team is fully distributed across the world.
• Personal development: budget for books, courses, coaching.
• Personal wellness: budget for gym, health apps.
• GLP-1s: free membership with a clinic offering GLP-1s.
• Health coaching: free biweekly health coaching.
• Work coaching: free biweekly work coaching.
• Equipment: Macbook & work-from-home equipment provided as needed.