Role Description
Reporting to the SVP of Product, the Director of Product Design will lead our design team and collaborate directly with Product, Engineering, and accounting experts. In this hands-on leadership role, you will set direction, coach the team, and personally design our most important and ambiguous experiences.
How You'll Make an Impact:
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Shape how customers navigate, find information, and complete work across our expanding platform.
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Design useful AI experiences that simplify workflows while providing necessary visibility, control, and customer trust.
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Guide critical problems from early exploration through prototypes, customer testing, and shipped experiences.
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Lead customer interviews and usability testing to build deep customer understanding and validate product decisions.
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Build, lead, and develop a high-performing design team through clear feedback and priority setting.
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Evolve our design system with Engineering to establish accessible components and consistent interaction patterns.
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Leverage AI tools to prototype quickly and streamline cross-functional collaboration.
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Connect design decisions to measurable outcomes like task completion, time saved, reduced errors, and adoption.
Qualifications
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8+ years of product design experience in B2B SaaS, including 2+ years managing and developing designers.
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Deep UX, interaction design, and information architecture skills across complex roles, permissions, and data structures.
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Experience leading designers while remaining an active practitioner who directly tackles complex design problems.
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Practical experience designing AI-enabled or automated workflows with sound judgment around human review and error recovery.
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Hands-on experience using AI tools in your design process for exploration and prototyping.
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Proven ability to conduct customer research and usability testing that directly influences product strategy.
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Demonstrated success building or evolving design systems alongside engineering teams.
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Strong visual judgment and attention to accessibility, content, and implementation quality.
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Clear communication skills and the ability to influence senior partners through evidence and practical reasoning.
Requirements
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Experience in accounting, finance, compliance, or domain areas where accuracy and traceability matter.
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Background bringing multiple products into a shared platform or modernizing established software.
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Track record of building a design practice or establishing research and critique habits in small teams.
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Familiarity with front-end development to support rapid interaction prototyping and engineering collaboration.
Benefits
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Annual employee development program stipend of $2,000 for each employee.
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Mentorship program (available immediately).
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Sabbatical program (4 weeks after 5 years of service).
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Advancement opportunities based on results, not politics.
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401(k) plan with employer matching.
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Signing stipend for a work-from-home setup.
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Great health benefits with multiple plan options.
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Flexible PTO (including 11 holidays and your birthday off).
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Free gym membership at our office (Atlanta HQ).
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Casual dress environment (when in office).
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Catered lunches every Tuesday & Thursday (when in office).
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Parental Leave Benefits.
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Fertility/Adoption Assistance.
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Annual tutoring stipend for your children.