[Hiring] Design Experience Strategist @Learntastic

Role Description

As part of our dynamic team, you’ll help shape the learning experiences that empower individuals and organizations nationwide. At LearnTastic, great design isn’t just about usability — it’s about transforming how people learn and grow.

We’re looking for a Design Experience Strategist who thinks beyond individual screens or “good copy” and designs end-to-end user experiences that balance usability, clarity, and conversion. This role shapes how users move through our product — from structure and flows to interaction patterns, content, and UI decisions.

What You’ll Own

• Own the Experience, Not Just the Interface: Lead the thinking behind how users navigate, decide, and succeed — designing cohesive journeys that drive engagement, completion, and retention across the entire learning lifecycle.
• Turn Complexity into Clarity at Scale: Simplify dense, compliance-driven content into intuitive, frictionless experiences that feel effortless for millions of diverse learners.
• Design for Outcomes, Not Just Aesthetics: Shape experiences that directly influence business metrics — improving activation, reducing drop-offs, and increasing course completion and conversion rates.

Responsibilities

• Define and optimize user journeys, flows, and information architecture across the product.
• Translate user needs, behavior, and business goals into clear UX/UI strategies.
• Design and improve onboarding experiences, including walkthroughs, tooltips, and in-product guidance.
• Write and structure UI content, microcopy, and CTAs that support usability, trust, and conversion.
• Collaborate closely with UX/UI designers and developers using Figma, wireframes, prototypes, and flow diagrams.
• Review, iterate, and refine UX and content directly within designs.
• Ensure consistency in UX patterns, terminology, voice, and interaction logic across the product.
• Use qualitative and quantitative insights (user feedback, behavior, testing) to validate and improve UX decisions.
• Contribute to UX best practices, guidelines, and scalable design patterns.

What We’re Looking For

• Proven experience in UX strategy, UX/UI design, UX writing, or product design.
• Strong understanding of user journeys, interaction design, and information architecture.
• Ability to think strategically about UX, not just execute individual screens.
• Experience working with Figma, wireframes, prototypes, and user flow documentation.
• Comfortable collaborating with product managers, designers, and engineers.
• A user-first mindset with strong attention to detail and problem-solving skills.

Nice to Have

• Experience with SaaS or complex digital products.
• Familiarity with usability testing, A/B testing, or UX research methods.
• Background in UX design, psychology, human-centered design, or product management.
• Ability to challenge and improve UI decisions from a UX perspective.

Work Setup

• Collaborative, fast-paced environment.
• Opportunity to shape experiences used by millions of learners nationwide.
• Location: Remote.