[Hiring] Creative Services Manager @MEI Rigging & Crating LLC

Role Description

The Creative Services Manager is responsible for shaping and elevating the visuals and storytelling standards of the MEI brand. This role blends strategic thinking with hands-on execution, leading creative direction, managing projects and people, and ensuring all output reflects a consistent brand experience. Reporting to the Sr Manager, Strategic Communications, this role serves as a strategic partner to marketing and communications leadership to bring ideas to life, from concept through execution.

Essential Job Duties and Responsibilities

• Enterprise Brand Governance
  • Own and continuously evolve the company’s visual identity across all regions, services, and subsidiaries.
  • Develop, implement, and enforce enterprise-wide brand standards, guidelines, and policies.
  • Build and maintain scalable design systems, including templates for proposals, presentations, reports, and digital assets.
  • Lead brand integration efforts during mergers, acquisitions, or rebranding initiatives.
• Pursuits & Business Development
  • Direct the visual strategy for high-value marketing materials including proposals (RFPs/RFQs), brochures, flyers, proposals, and client presentations.
  • Collaborate with pursuit managers, marketers, and technical teams to translate win strategies into compelling visual narratives.
  • Develop templates and tools to streamline proposal production and efficiency.
• Digital Experience & Content Strategy
  • Lead visual direction for digital channels, including corporate websites, social media, and digital platforms.
  • Oversee the creation of interactive content, motion graphics, and multimedia assets where applicable.
  • Analyze performance metrics (engagement, conversion, etc.) to refine and improve visual strategies.
• Cross-Functional Collaboration
  • Partner with executive leadership, marketing, communications, and regional teams to align creative output with strategic priorities.
  • Serve as a trusted advisor to non-design stakeholders, influencing decisions on visual communication and brand application.
  • Support internal communications, executive presentations, and thought leadership initiatives.
• Innovation, Technology & Process Optimization
  • Identify and implement new tools, technologies, and workflows to enhance creative output and team efficiency (e.g., automation, AI-assisted design).
  • Standardize processes for high-volume production environments while maintaining flexibility for custom, high-impact work.
  • Continuously evaluate industry trends in both design and AEC marketing to keep the organization competitive.
  • Lead initiatives to reduce production time, improve collaboration, and increase scalability of design services.
• Creative Leadership & Team Management
  • Review and guide the design and layout of marketing deliverables to ensure high quality, brand consistency, and effective visual storytelling.
  • Establish and maintain design standards, templates, and production processes that improve efficiency across marketing teams.
  • Manage project workflow and prioritize requests to ensure timely delivery in a fast-paced brokerage environment.
  • Manage external creative vendors and agencies as needed.

Qualifications

• Bachelor’s degree in Art or Design/Visual Communications.
• 10+ years of graphic design experience, with prior leadership or people-management experience preferred.
• Proven ability to lead creative strategy and execute across multiple channels.
• Strong portfolio demonstrating design, campaign work, and brand development.
• Advanced proficiency in Adobe Creative Suite, Microsoft Office, and relevant design tools.
• Motion graphics and video production and editing experience a plus.
• Strong project management, multitasking, and organizational skills.
• Excellent communication, storytelling, and presentation abilities.
• Strong leadership and team development capabilities.
• Proven success working within a remote/hybrid office structure.

Physical Requirements and Working Conditions

• This position is a full-time remote or hybrid position and most work will be performed in a home office setting.
• The Creative Services Manager will frequently use a computer, keyboard/mouse, cellular or office telephone, and regular business office equipment.
• Extended periods working in a seated position.
• Occasional standing or walking; lifting and moving items weighing up to ten pounds may be necessary.
• Limited travel, local or to other offices within the Region supporting, required.

Additional Requirements

• Work with a Top-of-Mind Awareness for the safety of yourself and everyone at the job site.
• Must be able to work in a high functioning team environment.
• Display the highest levels of honesty, integrity, and professionalism.
• Take pride in your work and in the company.
• Communicate openly and strive for peak performance in daily tasks.
• Know and deliver the quality service MEI’s customers have come to expect.

Disclaimer

This job description is intended to summarize the type and level of work performed by a Creative Services Manager and is not an exhaustive list of all duties, responsibilities, and/or requirements. MEI reserves the right to change or modify this job description or the essential duties of the job, as necessary.

MEI is an Equal Opportunity, M/F/Disabled/Vet Preferred Employer.