[Hiring] Associate Director, Digital Design @003 Humana Inc.
Mar 28, 2025 - 003 Humana Inc. is hiring a remote Associate Director, Digital Design. 💸 Salary: $150,000 - $206,300 per year. 📍Location: USA.
Role Description
The Associate Director, Digital Design is responsible for creating, executing, developing, and maintaining digital design elements across multiple platforms. This role requires a solid understanding of how organizational capabilities interrelate across departments.
- Collaborate closely with cross-functional teams to conceptualize, design, and produce digital content, graphics, animations, and user interfaces that align with organizational goals and enhance the user experience.
- Utilize common frameworks to build and develop interactive and responsive digital solutions that ensure compatibility, efficiency, and maximum value for the end-user.
- Support various business objectives, including product development, advertising, marketing, media, and communications.
- Make decisions related to identifying and resolving complex technical and operational problems within departments.
- Lead multiple managers or highly specialized professional associates.
Responsibilities
- Set the overall experience vision and strategy for CW Digital channel experiences, ensuring alignment with business objectives, product partners, and Integrated Health.
- Guide and mentor UI, UX, research, and content professionals in best practices.
- Foster collaboration between design and product teams for seamless user experiences.
- Establish and lead design systems and style guide development to promote consistency at scale.
- Champion design thinking as a core principle across the organization and own digital user journeys.
- Drive innovation and excellence in user experience, particularly focused on senior needs.
- Develop repeatable Content Management, Land Pages, and Template strategy that can scale across Product, Copywrite, and Marketing partners.
- Provide input and perspective on evaluating the success of new designs and experiences.
Qualifications
- Bachelor’s degree in User Experience (UX), Human-Centered Design, Interaction Design, or a closely related field.
- A minimum of six years of experience in digital customer experience product management, in large and/or regulated corporations.
Design Leadership & Strategy
- Demonstrated ability to lead design teams and set a strategic vision for product design initiatives.
- Proven track record of integrating design thinking methodologies into large-scale digital programs.
Design Systems & Emerging Tools
- Experience implementing and scaling design systems across enterprise-level products.
- Knowledge of design software, prototyping platforms, and collaboration tools (e.g., Figma).
Cross-Functional Collaboration
- Experience partnering with product management, development, and analytics teams to deliver cohesive and impactful user experiences.
- Excellent stakeholder management skills, including the ability to influence senior leadership.
User-Centered & Inclusive Design
- Deep understanding of accessibility standards and inclusive design principles, especially for diverse populations such as seniors.
- Strong portfolio showcasing successful user-centric projects, ideally highlighting user research, prototyping, and iterative testing.
Team Development & Mentorship
- History of building, mentoring, and retaining high-performing design teams.
- Ability to establish best practices, workflows, and governance models to streamline design operations.
Data-Driven Decision Making
- Familiarity with key product analytics and user feedback loops to continually refine design processes.
- Competency in interpreting quantitative and qualitative data to drive creative solutions.
Preferred Requirements
- Master’s degree in Design, Human-Computer Interaction, or related field.
- Supplemental courses or certifications in healthcare UX, service design, or design leadership.
- Background in consumer-focused industries (e.g., e-commerce, retail, technology).
- Prior experience navigating compliance requirements (e.g., HIPAA) or other regulated environments.
- Understanding of designing for diverse populations, languages, and cultural contexts.
Requirements
- 100% remote role.
- Standard working hours required; 8:00 am - 5:00 pm; Central or Eastern Time Zones Preferred.
- Less than 25% Annual travel to various Centerwell and Conviva markets.
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, certifications, etc.
$150,000 - $206,300 per year. This job is eligible for a bonus incentive plan based on company and/or individual performance.
Description of Benefits
- Medical, dental, and vision benefits.
- 401(k) retirement savings plan.
- Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave).
- Short-term and long-term disability.
- Life insurance and many other opportunities.
Application Deadline
04-18-2025
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$150,000 - $206,300 per year
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
